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Patient Administrator Level 1
Job
(Confidential)
Rockledge, FL (In Person)
$38,480 Salary, Full-Time
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Job Description
Job Description Help for Job Description. Opens a new window. Patient Administrator Level 1 Requirements High School Diploma or equivalent 1+ year experience in a medical front office or similar role Typing 40+ pm Communication and customer service skills Comfortable discussing payments, insurance, and balances with patients Organizational and multitasking skills Learn new systems and workflows Patient Check-In & Front Desk Welcome patients and manage check-in/check-out Verify demographics and insurance information Collect copays, balances, and issue receipts Answer basic billing and insurance questions (training provided) Phones & Communication Answer incoming calls and route appropriately Balance phone duties with in-office patient & provider needs Work closely with virtual assistants who support phones and billing Scheduling Support Help maintain provider schedules and reduce gaps Coordinate with providers and team members to optimize schedules Assist with telehealth vs in-person scheduling Administrative Workflow Manage messages, faxes, and patient documents Maintain accurate records in the EHR (AdvancedMD / Medifusion) Ensure patient information is complete and up to date Clinic Operations Help keep the office organized, clean, and stocked Support opening and closing procedures Assist with light facility upkeep between cleanings Tech We Use AdvancedMD / Medifusion (EHR) Microsoft Office (Outlook, Teams, Word) Phone systems with call management features Doxy.me (telehealth) Additional Details Comfortable working in a fast-paced environment May be asked to support different office locations as needed Occasional schedule flexibility or overtime may be required Physical Requirements Stand for extended periods Regularly lift up to 20 lbs (paper/supply boxes)