Job Description A client of Insight Global's is looking for a Senior Manager to oversee the team's outreach operations strategy. This role will lead a group of Dialysis Transition Managers focused on improving the patient transition experience from hospital to outpatient dialysis. This person will act as both a strategic leader and operational owner, driving evolution of the outreach program while managing and developing the team. They will own and execute high-impact strategic initiatives, including launching pilot programs, improving operational processes, and identifying opportunities for growth and efficiency within the hospital ecosystem. The role is highly cross-functional, partnering with clinical, operational, and technical teams to implement scalable solutions. On a day-to-day basis, this person will analyze data and hospital insights to inform strategy, lead complex projects from concept through rollout, and present clear, data-driven recommendations to senior leadership. There's a strong emphasis on storytelling, problem-solving, and driving measurable business and patient care impact. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must Haves 7+ years of experience in healthcare strategy, healthcare operations, program management, consulting, population health, care coordination, or related fields 2+ years of direct people leadership experience Demonstrated ability to develop strategy and influence execution across large-scale initiatives Experience identifying organizational gaps and designing creative solutions to solve them Experience developing roadmaps, pilot programs, workflow improvements, or new interventions Strong analytical and data storytelling skills Experience using data, KPIs, and performance metrics to make strategic recommendations Experience presenting recommendations to senior leaders and influencing decision-making Strong cross-functional collaboration skills Hospital systems Provider organizations Population health Care coordination Care transitions Patient navigation Patient services Value-based care Healthcare consulting Outreach programs Lean or Lean Six Sigma methodologies