Front Desk Receptionist / Patient Coordinator

Front Desk Receptionist / Patient Coordinator Advance Health and Wellness Hoffman Estates, IL Job Details Part-time | Full-time $17•$19 an hour 18 hours ago Benefits Health insurance Employee discount Flexible schedule Qualifications Bilingual Spanish Microsoft Excel Customer service Spreadsheets Medical office experience English High school diploma or GED Medical terminology Full Job Description Advance Health and Wellness is seeks a detail-oriented assistant/receptionist. At Advance Health and Wellness, we are dedicated to helping our community live pain-free, active lives. We are a boutique, fast-paced chiropractic clinic looking for an energetic, detail-oriented Front Desk Coordinator / Patient Coordinator to be the face of our practice. If you love health and wellness, thrive in a multitasking environment, and enjoy building relationships with patients, you'll fit right in with our small, dedicated team! Required Availability This is a stable, part-time position. (Full time available if willing to work more hours) Business hours are:

Monday:

11:30 AM•7:00

PM Tuesday:

11:30 AM•7:00

PM Thursday:

11:30 AM•7:00

PM Saturday:

7:45 AM•1:00 PM Key Responsibilities As a vital part of our daily operations, your time will be split between patient interaction, light clinical assistance, and administrative tasks:

Patient Experience:

Greet patients with a warm welcome, manage the check-in/check-out process, and answer incoming phone calls.

Financial & Insurance:

Collect patient co-pays at the time of service, verify insurance benefits, and make professional, courteous outreach calls for delinquent patient and insurance accounts.

Clinical Support:

Assist the doctor by safely placing patients on the spinal decompression machine (training will be provided).

Marketing:

Bring your creativity to our online presence by managing and posting engaging content on our social media pages.

Qualifications & Skills Communication:

Exceptional verbal and written communication skills. You should feel comfortable talking about billing and insurance clearly and confidently with patients.

Tech-Savvy:

Strong computer skills are a must. You should be comfortable learning clinic software and navigating social media platforms.

Detail-Oriented:

Ability to manage a busy schedule, track patient accounts, and handle multiple tasks simultaneously without losing focus.

Experience:

Previous medical office, chiropractic, or strong customer service/billing experience is a plus, but we are willing to train the right person with the right attitude!

Responsible:

Answering all call, checking patients in, collecting co-pays, verifying insurance, collections on delinquent patient accounts as well as insurance. Helping place patients on decompression machine, posting on social media, etc Candidate must have excellent communication and computer skills.

Job Types:

Full-time, Part-time Pay:

$17.00•$19.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Application Question(s): What is the hourly rate you are looking for? Are you looking for full time or a part time job? Are you able to work every Saturdays from 8am-1pm Are you able to work Monday 11:30am-7:00pm, Tuesday 11:30am-7:00pm, Thursday 11:30-7:00pm

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Microsoft Excel:

1 year (Required) doctor's office: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person