Virtual Patient Safety Observer- Care Coordinator Center- FT- Nights- MHS

Location:

Pembroke Pines, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Ensures safety and injury prevention for patients at high risk for falls, elopement, and other at risk behaviors including disruption of treatment through continual visual surveillance via remote monitoring system. First line of action is to verbally redirect the patient from engaging in at risk behavior. If warranted appropriate nursing staff would be contacted if patient requires direct assistance. Knowledgeable and supportive of patient and Memorial Healthcare System (MHS) confidentiality along with related safety policies and procedures.

Responsibilities:

Responsible for timely and accurate documentation of patient activity, interactions, and communication to the clinical team according to policy, protocol and/or standard of work in the electronic medical records.

Responsible for providing through hand-off report utilizing standardized electronic medical review for transition of duties.

Performs continual 24/7 visual and digital 2-way audio surveillance of up to twelve (12) patients, on up to three (3) monitors which communicates directly with assigned patients via observation software.

Consistently communicates with clinical team based on observation feedback of patients and waits for replacement prior to vacating the monitoring station for any reason to ensure constant patient observation remains intact.

Participates in the collaborative identification and reporting of patient safety issues and assures patient environment safety. Immediately follows the departmental protocol/guidelines and seeks assistance from the clinical team when patient appears to pose a threat to self and others.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DOCUMENTATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY

• ANCILLARY/SUPPORT, PROBLEM

SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work:

This role requires critical thinking skills, high focus and attention to detail, effectively communicate in English both verbal and written, decisive judgment, and the ability to build and foster positive relationships. Basic computer operation skills, maintain medical records, and the ability to pay strict attention to patient and surrounding environment for any other potential risk factors. Also to be efficient in multitasking and managing the various job duties described.

Required Work Experience:

No prior work experience but basic computer knowledge required. Previous hospital/clinical/direct patient care experience preferred. Knowledge of medical terminology preferred.

Working Conditions and Physical Requirements:

Bending and Stooping = 20% Keyboard Entry = 60% Kneeling = 20% Reaching = 20% Repetitive Movement Foot/Leg = 20% Repetitive Movement Hand/Arm = 60% Walking = 20% Audible Speech = 80% Hearing Acuity = 80% Distinguish Color = 80% Seeing

• Far = 80% Seeing
• Near = 80% Computer Monitor = 80%

Shift:

Nights Disclaimer:

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net Be where care matters. At Memorial Healthcare System, we are dedicated to improving the health, well-being, and quality of life of the people entrusted to our care. This unwavering commitment to our service vision makes the difference and is the foundation of The Memorial Experience. Deeper Caring. Smarter Healthcare. Talk to our patients and their families about "Deeper Caring," and they'll tell you stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others. About people who advocated for the family's best interests and cared for them in body, mind, and spirit. For our employees, "Smarter Healthcare" means constantly improving how we deliver care. It could be a new technology, a streamlined process, or a cutting-edge program leveraging our system strengths. But, no matter how you look at it, our service vision is integral to our culture today and what we strive to be tomorrow. We invite you to share in the Memorial Experience

• where touching lives, lifting spirits, and healing the human body is our profession's greatest privilege and reward.

Be where you are valued. Memorial Healthcare System provides preference as part of our commitment to honoring the service and sacrifice of veterans in alignment with state regulations. Veteran's Preference allows for the first choice in interviewing, hiring, retention, and promotion after deployment when all other applicant qualifications are equal. However, Veteran's Preference does not guarantee a job. Who is eligible for Veteran's Preference? We are proud to offer preference to internal and external applicants who identify within these categories: veterans, disabled veterans, spouse of a disabled veteran, unremarried veteran widow/widower, certain family members, active reservists and members of the National Guard. What should I do if I am eligible for Veteran's Preference? You must claim your Veteran's Preference status on your application. If selected for a job, you must provide documentation regarding your status. How does Memorial verify that someone is eligible for Veteran's Preference? We require specific documentation as determined by the basis for which someone claims preference. For example, the documentation for a disabled veteran is different from the documentation required for the spouse of a veteran killed in the line of duty. How often can an eligible person claim Veteran's Preference at Memorial? There is no limit to how often internal or external applicants can use preference when a job is posted externally on our career website or elsewhere. What if there are two equally qualified, preference-eligible job applicants? In this case, the selection is based on the eligibility category in accordance with Florida law.

First preference is given to:

An honorably discharged veteran who has served on active duty and has a service-connected, compensable disability. A spouse of a person who has a total, permanent, service-connected disability and cannot qualify for employment. A spouse of a person missing in action, captured or forcibly detained or interned by a foreign government or power. What do I do if I am denied Veteran's Preference? If you feel you have been unfairly denied Veteran's Preference by Memorial Healthcare System, please contact EmployeeRelations@mhs.net. You may also file a complaint with the Florida Department of Veterans' Affairs (FDVA). By clicking on any of the following links, you will be leaving the Memorial career site to go to a third party site. Please note that we are not responsible for the content or accessibility of the PDF documents you download from that site. All of the links in this section will download PDFs that require Adobe Reader or compatible software to open and read the documents. If you need Adobe Reader, you can download it now. Florida Civil Rights Act Equal Employment Opportunity is the Law (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) E-Verify™ Participation Notice

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