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APDerm
Patient Care Coordinator
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Based on Massachusetts data
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What they do
A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$74,695 / year median in Massachusetts
+17% projected growth
Job Description
Are you an experienced Medical Assistant looking for an opportunity to directly impact patient care? Come to work for APDerm as a Patient Care Coordinator and take advantage of our competitive pay, comprehensive benefits package, and opportunities for growth, to include: Generous Tuition Reimbursement that can be used for Medical Assistant certification programs Free Botox 40% discount on cosmetic services and skincare products Comprehensive benefits package to include health, dental, 401(k) with generous company match, health savings account (HSA), generous PTO and holidays, and much more! APDerm is looking to hire experienced Medical Assistants that are interested in a high growth opportunity. Our Patient Care Coordinators are experienced Medical Assistants that interact with patients and their families in initiating the planned care, to include: Provide education information to patients and their families Explain treatments, procedures, medication(s) and continuing care following treatment Collaborate internally with various departments to ensure appropriate scheduling, lab results and recordkeeping Answer and address incoming patient clinical calls, RX, PA Type up phone notes/cases and route to providers regarding patient concerns Place phone calls to the patients regarding answers to concerns Call and inform patient of pathology/ lab results Schedule patients for surgeries (excision, etc.) Retrieve patient information from PCP or specialist's office Obtain from affiliated labs patient results on cultures, biopsies, etc. Fax reports per request of outside providers Maintain the PA/ RX buckets Support and assist with ePath and procedure scheduling as needed Check patient portal messages, route to provider accordingly Ensures accurate notes of all consultations and treatments are recorded in the patients' record Communicates appropriately and tactfully with staff, consultants, patients, significant others, and community Reduce conflict and increase patient satisfaction whenever possible through timely response to calls Prioritizes work tasks and services and completes tasks in a timely manner Complete Administrative Proficiency (MS Word, Excel, PowerPoint, Web-based applications, email, HRIS systems)