Director, Internal Audit - Professional Practices First Technology Federal Credit Union - 3.5 Chelmsford, MA Job Details Full-time $164,000 - $197,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Training program design for professional development Stakeholder engagement Risk management compliance audits Risk-based auditing Program management Auditors team management Audit report preparation Automation Tooling Audit engagement planning Coaching Strategy Development (Quality assurance practices) Metrics Reporting Quality control audit Quality reports Audit Reporting Change management Team development Hiring Quality assurance audits Quality risk management Technology management Audit control testing Developing new training programs Audit risk assessments Management reporting Stakeholder relationship building Data analytics technologies Stakeholder management Full Job Description Description The Director, Internal Audit Professional Practices is responsible for leading the Internal Audit Quality Assurance and Improvement Program (QAIP), audit methodology, audit operations, reporting, and audit analytics functions. This role ensures the Internal Audit function operates in accordance with Institute of Internal Auditors (IIA) Standards, regulatory expectations, and internal quality requirements. The Director serves as the Internal Audit subject matter expert for professional practices, driving continuous improvement across audit methodology, quality assurance, audit planning, reporting, training, and technology. This role partners closely with audit leadership to enhance the effectiveness, efficiency, and consistency of audit execution while advancing the maturity of the Internal Audit function. Here's what you can expect from the job and what you need to be successful:

What You'll Do:

Lead the Internal Audit Quality Assurance and Improvement Program (QAIP), including ongoing monitoring, periodic quality assessments, file reviews, methodology compliance reviews, and continuous improvement activities. Establish, maintain, and enhance Internal Audit methodologies, policies, procedures, standards, templates, and guidance to ensure alignment with IIA Standards, regulatory expectations, and industry best practices. Oversee Internal Audit's annual audit planning processes, audit universe maintenance, risk assessment methodology, audit coverage framework, and audit planning governance. Develop and monitor audit quality standards and performance metrics, ensuring consistency of audit execution, documentation, reporting, and issue management across the Internal Audit function. Lead quality reviews of audit engagements, assessing planning, risk assessment, testing execution, workpaper quality, reporting accuracy, and issue validation activities. Drive continuous improvement initiatives that enhance audit effectiveness, efficiency, stakeholder value, and overall methodology maturity. Oversee audit management systems, audit tools, workflow processes, reporting capabilities, and technology enhancements that support audit operations and quality objectives. Develop and maintain Internal Audit reporting and dashboards, including audit plan status, issue management metrics, audit quality metrics, resource utilization, and Audit Committee reporting. Establish and maintain Internal Audit training programs, competency frameworks, skills assessments, and professional development initiatives. Provide consultation and coaching to audit leadership and audit teams regarding methodology application, audit quality, risk assessments, reporting standards, and professional practices. Support external quality assessments and regulatory reviews of the Internal Audit function and coordinate responses to methodology-related findings.

Essential Skills:

Required Experience:

8+ years of Internal Audit standards, methodologies, and professional practices. 4+ years of experience leading a diverse team including hiring, coaching and performance management. Strong understanding of Quality Assurance and Improvement Program (QAIP) requirements and quality review processes. Experience developing and maintaining audit methodologies, policies, procedures, standards, and training programs. Experience overseeing audit universe management, annual risk assessments, audit planning, and audit reporting frameworks. Knowledge of audit performance metrics, KPI/KRI development, and Audit Committee reporting. Experience implementing or enhancing audit management systems, workflow tools, and audit technologies. Strong understanding of audit data analytics, continuous auditing, automated control testing, and risk monitoring techniques. Ability to translate business risks into analytical use cases and audit testing approaches. Experience partnering with technology, data, and business teams to develop analytics-enabled auditing capabilities. Strong communication, stakeholder management, and change leadership skills. Ability to influence audit quality, methodology adherence, and operational effectiveness across the Internal Audit function.

Required Education:

Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.

Location:

Hillsboro Corporate Office | Hillsboro

OR 97124 OR

Marlborough Corporate Office | Marlborough, MA OR Chelmsford Corporate Office |

Chelmsford, MA Target Compensation:

$164,000 - $197,000 base pay + Annual Bonus #LI-MG1 #

LI-HYBRID

Who We Are:

What makes First Tech different? Click here to learn more! Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

Traditional medical, dental, and vision coverage Generous 401(k) match

Paid Time Off:

You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually Paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. First Tech is not currently offering Visa transfer/sponsorship for this position.