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C
Clinical & Support Options Inc
Program Director, ESP Crisis Services, Gardner
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Based on Massachusetts data
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What they do
A Clinical Director directs and manages a medical practice, clinic, hospital, or other clinical setting. Organizes and manages of staff physicians, policy implementation, and ensures that standards for medical care are communicated and maintained.
$158,922 / year median in Massachusetts
+17% projected growth
Job Description
CSO is looking for a Program Director for our CBHC Emergency Services Crisis program in Gardner. Community Behavioral Health Centers (CBHCs) are responsible for providing a full range of client-centered and family-centered services and interventions for mental health, substance use disorders, and co-occurring disorders. Our Crisis services offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability (7 days per week,) support from professional Peers, and are a preferred alternative to hospital emergency departments. This position will provide daily clinical and administrative leadership of the program in collaboration with the Senior Program Director. They will supervise Crisis and CCS/Respite Program staff and/or supervisory staff and oversee program access and availability to families and to community agencies of the region.
Starting Salary:
$78,000- 85,000/year As a
Program Director:
You Will:
Assist the Program Director in day-to-day operations oversight of the Crisis and CCS/Respite Programs, providing assessments to clients experiencing a mental health emergency and achieving dispositions using the least restrictive services possible Provide or delegate administrative and clinical supervision of clinical and counseling staff Collaborate with other professionals providing services to Crisis/Respite clients Monitor staff scheduling to maintain quality services within approved budget When requested, conduct regular staff meetings in Crisis and CCS/Respite Programs Develop pre-crisis plans for clients who are frequent users of program services. Family members, significant others and involved providers will be part of the process if the client so chooses Collect, record, and distribute statistical information and generate reports as necessary Maintain and follow all program specific policies and procedures for Crisis and CSU/Respite Programs Participate in the Utilization Review Team and ensure completion of all paperwork according to federal and state regulatory standards/timelines and agency standards/timelines If requested, monitor compliance with managed care companies' requirements Provide annual staff performance evaluations for clinical and counseling staff and assist staff in establishing and achieving professional goals Participate in the agency's management team and participate in regular management meetingsYour Background:
Clinical Master's degree with at least three years' experience in the evaluation and treatment of children, adolescents, adults, and families, and mental illness Independent licensure (LICSW, LMHC, LMFT) Extensive knowledge of Crisis and Respite programs Three years supervisory and management experience Valid driver's license and reliable transportation Bilingual candidates are strongly encouraged to apply. We also seek applicants who embody CSO's values by being: Positive- maintaining resiliency and focusing on solutions Respectful
- collaborating and effectively communicating Insightful
- demonstrating self-awareness and effectively priority setting Conscientious
- taking accountability and applying feedback