Insurance Verification / Patient Care Coordinator Bump Health New Bedford, MA Job Details Full-time $19 - $21 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Customer communication Medical insurance coverage verification Quality data entry Customer data entry Full Job Description Insurance Verification / Patient Care Coordinator Bump Health 651 Orchard Street, Suite 202A New Bedford, MA 02744 Full-Time | Monday-Friday Join Our Growing Team! Bump Health is expanding! As we continue to grow our Durable Medical Equipment (DME) division in Massachusetts, we are looking for an organized, detail-oriented professional to join our team. If you have experience in medical insurance verification, enjoy solving complex insurance issues, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you. Position Summary The Insurance Verification / Patient Care Coordinator plays a critical role in ensuring patients receive medically necessary equipment by accurately verifying insurance benefits, communicating with healthcare providers and patients, and maintaining detailed documentation throughout the order process. This position requires someone who is highly organized, comfortable working with multiple computer systems, and able to prioritize competing responsibilities while maintaining exceptional accuracy. Responsibilities Verify commercial insurance and Medicaid benefits. Review insurance eligibility, authorizations, and coverage requirements. Communicate with physician offices, referral sources, patients, and insurance companies as needed. Enter and maintain patient information in Brightree and other computer systems. Document all communications accurately and thoroughly. Process patient orders while meeting quality and productivity expectations. Resolve insurance and documentation issues in a timely manner. Collaborate with team members to support operational goals and improve workflows. Provide exceptional customer service throughout the patient experience. QualificationsRequired Medical insurance verification experience. Strong computer and data entry skills. Excellent organizational and multitasking abilities. Ability to work independently with minimal supervision. Strong written and verbal communication skills. Critical thinking and problem-solving abilities. High attention to detail. Preferred Durable Medical Equipment (DME) experience. Brightree experience. Medical office, billing, intake, or customer service experience. Knowledge of Medicare and Medicaid guidelines. Why Join Bump Health? At Bump Health, we value teamwork, innovation, and exceptional patient care. We foster an environment where employees are empowered to learn, grow, and make a meaningful impact.

We offer:

Monday-Friday schedule Competitive pay based on experience Health Insurance Employee Recognition Program Collaborative, supportive team environment Opportunities for professional growth and advancement If you're looking for a rewarding career with a growing healthcare organization where your work truly makes a difference, we'd love to hear from you. Apply today and join the Bump Health team! Because this office is staffed independently, we are looking for someone who is dependable, accountable, arrives to work on time, and can successfully manage their daily workload with minimal supervision.

Pay:

$19.00 - $21.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person