Patient Care Coordinator/Receptionist

Are you a talented young professional looking to grow your career? Do you have experience in the medical field and want to climb the ladder? Does being someone's right hand get you super excited? If you answered yes to these, RxWellness Spine & Health might be the place for you! We are looking for our next Rockstar! This person's official title will be Patient Care Coordinator and their main duty is to support our Practice Manager. The position is located at our office in Rockville, Maryland. The ideal person for this role is a dedicated self starter that can work both independently and within a team environment. They are comfortable multitasking, can anticipate someone's needs, and have a high level of organization and attention to detail. To be successful in this position:

• You need to be extremely attentive to detail
• we have lots of patients that walk through our doors every day and it is your responsibility to help the Practice Manager be certain their accounts are up to date.
• You are able to communicate effectively
• the Patient Care Coordinator helps the Practice Manager be the bridge between upper management and the rest of the team, so being able to work with lots of different personalities and manage expectations is key for this role.
• You are proficient on a computer
• a lot of your work will be spent in front of the computer working in our EHR system, so having a love for working with computers and learning new skills is very important.
• You can keep a secret
• confidentiality is a skill that must be mastered in this role because as the Patient Care Coordinator you will be maintaining patient, team member, and employer confidentiality. You must be comply with HIPPA regulations.
• You look at the glass as half full
• we need a Patient Care Coordinator that displays a positive attitude and is a positive agent for change.
• You have a growth mindset
• RxWellness is an evolving company, and it is very important that all of our team members share in willingness to grow and evolve.

Daily responsibilities include:

Assist the front desk team with patient scheduling, insurance verifications, and managing incoming phone calls. Support inflammation department operations, including preparing and organizing patient folders for prick testing. Maintain and update the reimbursement tracking spreadsheet to ensure accurate documentation of patient progress throughout treatment. Complete and manage medical necessity documentation forms for patients requiring billing for mixing services. Ensure patient records and treatment documentation remain accurate, organized, and up to date.

Desired Qualifications and Experience:

• Front office or administrative experience required.
• Knowledge of and/or experience in a customer service role. This position is in the office Monday
• Friday.

Reliable transportation is necessary. It is our goal to find a candidate that wants to grow with RxWellness Spine & Health! Please only apply to this role if you are serious about your next position!

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training

Medical Specialty:

Physical & Rehabilitation Medicine Application Question(s): Will you be able to work the following schedule: Monday

• Thursday:

  11 AM
• 7

PM Friday:

11 AM

• 3

PM Experience:

Medical Receptionist:

1 year (Required)

Medical Documentation:

1 year (Required)

Language:

Spanish (Preferred) Ability to

Commute:

Rockville, MD 20850 (Required)

Work Location:

In person