Join a Growing Program Where Your Leadership Matters Are you an administrative leader who thrives on building efficient systems, supporting team members, and making a direct impact on families? Join our growing autism and outpatient programs in Southeast Michigan! We prioritize an employee-focused environment where team members feel valued and supported. We are seeking a Program Director to serve as our operational anchor. You will oversee daily administrative functions, scheduling, and staff supervision—allowing our clinical team to focus entirely on high-quality client care.

Key Responsibilities:

Administrative Oversight:

Manage daily clinical operations, streamline workflows, and provide cross-functional support for both the autism and outpatient programs as needed.

Staff Leadership & Supervision:

Supervise support staff, track productivity/attendance, and manage recruitment, onboarding, and administrative workforce planning.

Scheduling & Authorization Management:

Oversee client/staff schedules to maximize coverage, track insurance authorizations, and resolve scheduling conflicts.

Billing & Revenue Cycle:

Working with the operations manager, monitor claims accuracy, manage authorization workflows, and partner with billing staff and payers to resolve issues.

Family Engagement:

Guide families through intake/onboarding and serve as the main point of contact for administrative, billing, and scheduling inquiries.

Qualifications & Requirements:

Education:

Bachelor's degree in Healthcare Administration, Business, Psychology, or a related field required (Master's preferred).

Experience:

3+ years of administrative management experience in healthcare, behavioral health, or autism services.

Technical Proficiency:

Experience with EMR and practice management software.

Core Skills:

Strong background in staff supervision, revenue cycle/authorizations, scheduling optimization, operational efficiency, and empathetic family communication.

What We Offer:

Meaningful leadership role in an expanding, employee-centered program. A supportive, collaborative culture free from rigid corporate bureaucracy. Medical and prescription coverage. 2 weeks PTO after 3 months of employment. All major holidays including Christmas Eve paid. 401 K with up to a 4% match after 6 months of employment. How to Apply Please submit your resume and a brief cover letter detailing your administrative leadership and healthcare management background to: Linda@apextherapyservices.com