A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
We are a busy and highly reputable specialty medical practice located in Grand Traverse County, dedicated to providing exceptional patient care in a professional, team-oriented environment. Our practice specializes in foot and ankle care and is supported by a close-knit team. We are seeking an experienced Medical Assistant to join our team as a Patient Care Coordinator. The ideal candidate will have a strong background in medical assisting, patient care coordination, clinical support, and medical office operations. This role is designed for a healthcare professional who enjoys working directly with patients, coordinating surgical care, managing medical documentation, and supporting a fast-paced specialty practice. Experience with eClinicalWorks or another electronic medical record (EMR) system is strongly preferred.
Responsibilities:
Provide patient care coordination support from appointment checkout through surgical scheduling and follow-up Coordinate surgical scheduling between patients, surgery centers, medical departments, and healthcare providers Communicate directly with patients regarding upcoming procedures, scheduling details, documentation requirements, and next steps in their care Manage and update patient information within eClinicalWorks or other electronic medical record (EMR) systems Coordinate orthotic ordering and assist with related patient care needs Prepare medical documentation including work notes, school notes, disability paperwork, and other required forms Support physician, nurses, medical assistants, and office staff with clinical and administrative tasks Assist with daily specialty clinic operations while maintaining a high level of professionalism and patient service Provide compassionate, organized, and efficient patient care coordination throughout the patient experience
Qualifications:
Prior experience as a Medical Assistant in a medical office, specialty clinic, or surgical environment strongly preferred Experience with eClinicalWorks or similar electronic medical record (EMR) systems preferred Strong understanding of medical documentation, patient records, and healthcare administrative processes Excellent organizational skills with strong attention to detail Ability to manage multiple priorities in a fast-paced clinical environment Strong written and verbal communication skills with a professional and compassionate approach Reliable, dependable, and team-oriented mindset Willingness to support multiple areas of a small specialty practice when needed
Why Join Our Team:
At GLFAS, we believe our success comes from having a strong, supportive team that works together to provide outstanding patient care. Our team environment allows each employee to make a meaningful impact. If you would like to learn more about this position, have a tour of the office, and meet the team please apply! We would love to hear from you. Please apply through Indeed or by emailing your resume to manager@greatlakesfoot.com.
Pay:
$18.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching AD&D insurance Health insurance Life insurance Opportunities for advancement Retirement plan
