Hospitality Manager

Position:

Hospitality Manager Employment Type:

Full-Time Location:

Apple Valley, MN

ABOUT US

Skyline Social & Games is a Family Entertainment Center that combines food, fun, and friendly competition to create unforgettable experiences for our guests. From bowling and duckpin to axe throwing, volleyball, and arcade games, we offer a wide range of activities that bring people together. Our full-service bar and kitchen serve up delicious food and drinks that will complement every visit - whether it's a casual night out, a birthday celebration, or a corporate event. At Skyline, we are all about creating a welcoming environment for both guests and team members. We are committed to creating an energetic, team-oriented culture where finding the fun, pride in work, being a team player, problem solving, and putting the guest first are valued. If you are ready to find the fun and help deliver memorable moments, we would love to have you on our team!

POSITION SUMMARY

We are seeking a Hospitality Manager who will oversee training and development for front-of-house staff while ensuring exceptional guest experiences. This position offers an exciting opportunity to contribute to strong team performance, consistent service standards, and a smooth, welcoming guest experience. Need more convincing? Check out our YouTube channel to see what we are all about: Summer season: https://www.youtube.com/watch?v=lIV09P-N_RI Winter season: https://youtu.be/TjlKV4rqo

H8 RESPONSIBILITIES

Perform as Manager on Duty Lead, manage and hold the League Coordinator accountable Onboard and train newly hired floor team members Develop training processes for floor team members Execute training processes consistently across the team Develop systems to support an efficient guest experience Coach and develop team members to improve performance Manage uniform inventory and appearance standards Manage guest merchandise offerings

QUALIFICATIONS & REQUIREMENTS

Minimum of five years restaurant, hospitality, or entertainment experience Minimum of two years management experience Must be able and willing to work a flexible schedule Must follow

Skyline Core Values:

Problem Solver, Guest First, Pride in Work, Team Player, Finding the Fun

COMPENSATION

Salaried position ($50,000-$68,000/year) Bonus program up to $5,000/quarter Medical plan Retirement savings plan with employer match Paid time off, paid maternity leave, and paid holidays (Thanksgiving, Christmas Eve, Christmas Day, Easter, Memorial Day, Independence Day, Labor Day) Meal compensation program Free bowling, duckpin, arcade play, and axe throwing

PHYSICAL REQUIREMENTS

Must be able to reach, bend, stoop, and lift up to 40lbs Must be able to stand 4-6 hours, move throughout the facility, and tolerate occasional loud noise

APPLICATION PROCESS

Please include the following in your application: Cover letter Resume Three professional references

JOB DETAILS

Application deadline: As soon as possible

Shifts:

flexible schedule, weekdays, weekends, mornings, afternoons, nights

CONTACT INFORMATION 15555

English Ave Apple Valley, MN 55124 www.skylinesocialandgames.com

Pay:

$50,000.00 - $68,000.00 per year

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off Application Question(s): How did you hear about us? Would you be able to interview now, periodically train over the summer, and officially start working by the end of summer? What makes you a strong fit for this position? What are the three most important things you're looking for in your next workplace?

Experience:

Restaurant management: 5 years (Required) Training & development: 2 years (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Apple Valley, MN 55124 (Required)

Work Location:

In person