Front Desk Receptionist/Patient Coordinator

Rare Opportunity Due to One of Our Front Office Staff Attending Assisting School!!! Cambridge Dental Center in Cambridge, MN looking for Full-Time Front Desk Coordinator. We are a fast pace, fun, and growing office with up-to-date technology. We provide many staff activities both in and outside of the office! We pride ourselves on serving our community for over 50 years! 1+ years of Dental Office or Medical Office experience required to apply Scheduled Hours vary to accommodate office hours of Monday

• Friday 7:00 am
• 7:00 pm (1) shift Monday or Thursday will be 11:00 am
• 7:00 pm) Reception Management
• Open and close dental office according to office protocol
• Check the daily schedule for accuracy
• Answer and respond to telephone calls with professionalism
• Maintain petty cash Patient Management
• Maintain a professional reception area/office; organize patient education materials, keep the facility neat, etc.
• Greet and welcome patients and visitors to the practice
• Check-in patients according to office protocol, verifying and updating health information
• Manage recall and inactive patient system
• Confirm the next day's appointments by telephone, text, or email.
• Schedule patients for efficient use of doctor and staff time
• Review any future schedule openings regularly with the dentist
• Check the patient backup list to try to fill in cancellation and no-show appointment times
• Collect payment from patients at the time of treatment
• Make follow-up appointments as needed
• Assist in the treatment room as needed
• Send a copy of the patient record for consultation with specialty offices Records Management
• Gather and accurately record dental, medical, and insurance information from patients
• See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
• Accurately file patient information
• Track cases and referrals to and from other doctors
• Scan/Transfer Emailed images and notes from referring doctors into pts charts
• Back up electronic files at the end of the day as directed by the dentist Insurance and Accounts Receivable
• Update insurance information on all patients at all times
• Submit treatment plans for predetermination of benefits electronically with w/supporting materials (radiographs, intraoral pictures, or written narratives)
• Prepare claim forms for patients with dental insurance
• Organize supporting materials for claims forms/electronic transmission, such as radiographs, intraoral pictures, or written narratives
• Electronically submit claim forms from the office
• Prepare bank deposits
• Prepare statements
• Follow-up insurance claims
• Follow-up delinquent accounts
• Arrange a payment schedule Correspondence
• Sort, organize, and distribute mail
• Prepare and send out new patient and referral thank you letters
• Prepare and send out continuing care notices each month
• Prepare and send out correspondence as directed by the doctor/office manager
• Check office email daily for relevant office information or appointment Office Participation
• Be an active participant in staff meetings
• Perform other tasks as assigned by the office manager and/or dentist Interpersonal
• Excellent communication skills
• Team player
• Good interpersonal skills to maintain effective rapport with patients, dentists, staff members, and community
• Effective verbal skills to communicate with patients and staff
• Customer service or patient relations experience Education/Experience
• 1 year of Dental Office or Medical Office experience required
• 1+ years of experience with insurance billing and accounts receivable
• 1+ years of experience with EagleSoft or other dental software
• Experience as an office receptionist/treatment coordinator
• High school diploma
• Commitment to CE for career development

Job Type:

Full-time Pay:

$20.00

• $24.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Dental receptionist: 1 year (Required) Insurance verification: 1 year (Required)

Eaglesoft:

1 year (Preferred) Ability to

Relocate:

Cambridge, MN 55008: Relocate before starting work (Required)

Work Location:

In person