Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RH
Robert Half
Patient Care Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Clinical Coordinator
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Minnesota data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$71,431 / year median in Minnesota
+13% projected growth
Job Description
Description We are looking for a Patient Care Coordinator to support patient registration and front-desk access services in Minneapolis, Minnesota. This Contract position plays an important role in creating a welcoming experience while ensuring accurate demographic, insurance, and financial information is captured in the electronic medical record. The person in this role will guide patients through check-in, answer registration-related questions, and help address account or coverage issues with care and attention to detail.
Responsibilities:
- Welcome patients upon arrival and create a positive, detail-oriented first impression during the registration process.
- Obtain and enter demographic, insurance, and financial details accurately into the electronic medical record system.
- Conduct patient check-in, review required forms, and ensure all necessary paperwork is completed correctly.
- Guide patients to scheduled visits or procedures and provide support with additional appointment coordination when needed.
- Research and resolve registration discrepancies, claim-related concerns, and account issues while documenting outcomes in the record.
- Confirm insurance eligibility, review benefit details, and explain coverage or estimated cost information to patients as appropriate.
- Collect copayments, deductibles, and other patient payments, and provide guidance on available financial assistance options.
- Support patients through financial assistance screening and application steps, referring complex matters to the appropriate team when necessary.
- Obtain required signatures, process information requests, and coordinate with internal departments to gather relevant medical record documentation.
- Provide day-to-day guidance to team members or assist with onboarding and mentoring activities as assigned. Requirements
- At least 6 months of customer service experience in an office, clinic, or hospital environment.
- Working knowledge of patient-facing administrative tasks such as registration, scheduling, or intake support.
- Intermediate proficiency with Microsoft Office applications.
- Ability to work with insurance information, billing-related details, and electronic medical records with strong accuracy.
- Strong communication skills with the ability to assist patients professionally and handle sensitive information with discretion.
- Ability to remain active throughout the workday, including frequent standing, walking, bending, and turning.
- Capability to lift up to 10 pounds occasionally and 2 to 5 pounds frequently.
- Previous experience with Epic, revenue cycle operations, or general medical office support is preferred.