Behavioral Health Unit Coordinator/Patient Access

We invite you to join our team as we continue on our commitment of caring for generations. Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region. At LifeCare Medical Center, we value every person and take our patient's healthcare needs seriously. Our employees are the foundation for our success. We've fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.

Job Details:

Location:

Roseau Shift:

8:00 am - 4:30 pm, evenings as needed for coverage

Job Schedule:

M-F Hours:

40/wk

FTE:

1.0

Pay Range:

$19.25-$25.02 It is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case and on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. What you'll get to do in this role: Greets patients and visitors to the Behavioral Health Department with a courteous, respectful and professional manner. Answers phone calls and coordinates activities of the Behavioral Health Department. Registers patients with correct patient identity and accurate information within the electronic record system (Epic). Verifies insurance coverage. Schedules appointments and checks in appointments. Obtains patient consent for treatment. Scans consent forms and other documents as requested into Epic. Completes missing account information through assigned work queues. Enters charges into patient accounts on Epic. Files and maintains Behavioral Health records. Obtains preauthorization for services when needed. Releases protected health information with guidance from Health Information staff. You're an excellent fit, if you have: education in the medical field, medical office assistant certification, or medical terminology experience in patient access role preferred excellent customer service skills good attention to detail ability to work independently Highly self-motivated Benefits statement: LifeCare Medical Center offers an attractive benefits package for qualifying employees. Depending upon eligibility, we offer a variety of benefits including health, dental, and life insurance. We also offer short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package to help employees maintain a healthy work-life balance. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. LifeCare Medical Center is an Equal Opportunity Employer (EOE) Education Required High School or better in General Studies General Educational Development or better in General Studies Licenses & Certifications Required

BASIC LIFE SUPPORT

Skills Required Customer Service Detail Oriented Work Independently Self Motivation Teamwork Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.