Front Desk Receptionist/Patient Coordinator Columbia Integrative Health Columbia, MO Job Details Part-time $18 - $22 an hour 1 day ago Benefits Paid training 401(k) Uniform allowance Employee discount Opportunities for advancement Flexible schedule Qualifications Patient scheduling systems Customer relationship building Interpersonal skills Client rapport building Medical scheduling Medical administrative support Customer engagement Cleaning Productivity software Guest rapport building Technical Proficiency Medical receptionist Full Job Description Columbia Integrative Health is a thriving Acupuncture and Integrative Medicine practice focused on holistic health care. We are seeking a Part-Time "

ROCKSTAR

" Front Desk Receptionist/Patient Care Coordinator who goes above and beyond standard duties, actively creating a positive and memorable experience for patients by being highly enthusiastic, engaging, and knowledgeable, providing exceptional customer service with a dynamic and energetic attitude.

Key responsibilities include:

Exemplary Guest Greeting:

Welcoming all patients with a warm, friendly smile, making them feel valued and instantly comfortable upon arrival.

Proactive Assistance:

Anticipating patients needs and providing information or assistance even before they ask, demonstrating a deep understanding of the business and its offerings.

Dynamic Communication:

Engaging in lively conversation with patients to enhance their experience.

Problem-Solving Expertise:

Addressing patients concerns promptly and effectively, finding creative solutions to resolve issues and ensure satisfaction.

Brand Ambassador:

Actively promoting the company's image and values through positive interactions and enthusiastic communication.

Administrative Efficiency:

Handling standard receptionist tasks like phone calls, scheduling appointments, managing mail, and maintaining a clean and organized front desk area. Essential Skills for a

Rockstar Receptionist:

Outstanding Interpersonal Skills:

Natural ability to connect with people, build rapport, and create a positive first impression.

Excellent Communication:

Clear and articulate verbal and written communication to effectively convey information and answer questions.

Strong Customer Service Ethic:

Commitment to exceeding patient expectations and going the extra mile to ensure satisfaction.

Adaptability and Flexibility:

Ability to handle changing priorities, unexpected situations, and diverse customer needs with ease.

Proactive Approach:

Taking initiative to anticipate needs and identify opportunities to enhance the guest experience.

Tech Savvy:

Proficiency in using office software, scheduling systems, and other digital tools to manage tasks efficiently Join our compassionate and dynamic team, and contribute to our mission of providing exceptional healthcare to our community. If you are passionate about holistic medicine and helping others, we encourage you to apply! Send your resume AND cover letter with the subject: "

ROCKSTAR

" to Tell us why you are the perfect candidate!

Job Type:

Part-time Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Opportunities for advancement Paid training Uniform allowance

Experience:

Medical receptionist: 1 year (Required) Ability to

Relocate:

Columbia, MO 65202: Relocate before starting work (Required)

Work Location:

In person