Scheduling Coordinator CarePartners PACE Program

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Scheduling Coordinator with our Outpatient PACE (Program of All Inclusive Care for the Elderly) Program with CarePartners Health Services!

Job Summary and Qualifications Role Summary:

Provides excellent customer service and complete a variety of duties associated with daily operations of the PACE organization. Coordinates specialist appointments for individuals enrolled in the PACE program. Provides scheduling oversight to the interdisciplinary team What qualifications you will need: 1. Work within department guidelines to provide excellent customer service.

Performance Criteria :

1. Take and deliver accurate and complete messages by answering the telephone in a timely, pleasant and tactful manner. 2. Maintain knowledge of different areas of the practice by keeping current with departmental activities and services. 3. Project a positive image of physician practice by greeting customers in a courteous and prompt manner. 4. Support production by reminding participants of appointments and ensuring their understanding of practice location. 5. Support production and ability to reschedule by assuring cancellations, reschedules and no shows are documented. 2. Ensure smooth operation of patient check in/check out process.

Performance Criteria:

1. Gathering check in paperwork including patient demographics, H/P, active medication list, and insurance information. 2. Obtain signatures on appropriate forms. 3. Assure paperwork is complete by checking for patient identification, signatures, etc according to department policy. 3. Support department operations and coworkers by completing other duties as assigned or requested.

Performance Criteria :

1. Manage workday by prioritizing activities and assignments according to their relative importance. High School Graduate / GED, or Work Experience in lieu of Degree No Travel Required 1 years experience Required Years of Experience CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note:

Eligibility for benefits may vary by location. CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it's services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics & Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Scheduling Coordinator CarePartners PACE Program opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. share bookmark_border bookmark