Patient Care Coordinator

Patient Care Coordinator 3.1 3.1 out of 5 stars 1711 South Main Street, Wake Forest, NC 27587 Full-time Nu Image 12 reviews Full-time At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview :

We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities :

Patient Check-In and Check-Out :

Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.

Payment Collection :

Collect co-payments and manage billing inquiries.

Appointment Scheduling :

Schedule patient appointments and manage the calendar efficiently.

Communication :

Answer phone calls and emails promptly, providing accurate information and assistance.

Referrals Management :

Communicate with referring offices and follow up with patients as necessary.

Schedule Preparation :

Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.

Team Collaboration :

Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications :

Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work.

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule :

Tuesday-Friday 6:30 a.m. to 5:00 p.m. with Mondays OFF