Are you a detail-oriented professional who also loves connecting with people? Our eye care practice is looking for a Front Desk Coordinator who brings the perfect mix of precision and warmth to our team. In this role, you are the "anchor" of our office—the friendly face our patients look forward to seeing, and the organized powerhouse who keeps our schedules and records perfectly on track. We are looking for a professional who loves a structured environment, enjoys engaging with the community, and takes pride in being the expert on our office flow.

What You'll Do:

Coordinate the

Patient Experience:

Cheerfully manage the daily flow of the clinic, ensuring patients are checked in accurately, welcomed warmly, and moved through their appointments on time.

Professional Problem-Solving:

Act as the primary, friendly point of contact for patient inquiries. You will handle everything from scheduling to resolving patient concerns with a calm, helpful, and objective approach.

Insurance & Records Coordination:

Monitor the schedule to identify which insurance authorizations are needed. You will alert the insurance team of pending tasks and assist with pulling vision coverage as needed to ensure the patient file is flawless for their visit.

Process Management:

Follow and uphold office protocols to ensure a consistent, high-quality experience for both our patients and our medical team. This Role is a

Great Fit If:

You value precision: You love working with data and details, ensuring everything is "just right" behind the scenes. You are naturally outgoing and helpful: You genuinely enjoy talking to patients, building rapport, and making people feel comfortable.

You prefer a structured day:

You work best when there are clear expectations and established procedures to follow. You are a reliable, composed multitasker: You can stay focused on precise data entry and handle busy phones with a steady, pleasant demeanor even when the lobby gets busy.

Benefits:

✅ Health insurance ✅ 401K & Retirement plan ✅ Paid time off ✅ Health savings account ✅ Employee discounts ✅

Skill Development:

We invest in your growth through specialized training in eye care operations and medical administration.

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Benefits:

Employee discount Health insurance Health savings account Opportunities for advancement Paid time off Retirement plan Application Question(s):

Required Assessment:

To ensure a great fit, all applicants must complete a short Culture Index personality assessment. This is not a test of intelligence—there are no right or wrong answers. Please complete it independently, in a quiet space, and without assistance. Applications without a completed assessment will NOT be considered. Copy and paste this link into your browser to begin: https://go.cultureindex.com/s/tb5OlJryhp We appreciate your time and look forward to learning more about you!

Work Location:

In person