We are a premium spine and sports injuries clinic with great company culture and we are seeking a positive, responsible, and committed employee with strong leadership skills to join our team. We are currently looking for a clinical assistant/chiropractic assistant/patient care coordinator. This position is an essential part of our team and plays a central role in the efficient running of our office and a primary role in assisting our patients in their transition through their rehab programs, thereby helping them reach their health and wellness goals, as such reliability is of utmost importance. We are committed to our team and to our patients and are looking for someone who will be similarly committed. This is a multi-disciplinary clinic with various medical professionals, including chiropractic sports doctors and physical therapists, working together and coordinating care for the benefit of the patient. The main clinic is located in Portsmouth, NH, and we have an additional office in Alton. The successful candidate will be based primarily in the Portsmouth office but may be required to cover shifts in the Portsmouth office 1-2 days per week or as needed for sick or vacation coverage, therefore reliable transportation is a must.

The Position:

This position is an integral part of our total patient care, therefore reliability is imperative. Successful candidates must possess and maintain a positive, friendly, patient-first attitude, they will be upbeat, efficient, respectful, reliable, informative, motivated, and skilled at diffusing stressful situations. Strong leadership, communication, and organizational skills are a must, as is an ability to multi-task. They will possess excellent written and verbal communication skills and will demonstrate friendly but professional customer service and phone etiquette. They will be detail oriented and proficient in the use of standard office programs and technology with a willingness and comfort in learning to use new technologies.

Qualifications:

Qualified candidates must possess the following: An ability to communicate effectively with clients, office staff, and other medical professionals. Experience with rehabilitative exercise programs, chiropractic medicine, and physical therapy is a plus as is a working understanding of insurance and medical billing and coding, however these are not required should a candidate possess other qualities that make them an ideal candidate. A love for your vocation and a desire to assist patients in reaching their healthcare goals. The ideal candidate may have a degree, credential, or training as a Certified Athletic Trainer (ATC), Physical Therapy Assistant/Aide (PTA), Medical Assistant (MA), Licensed Nursing Assistant (LNA), Chiropractic Assistant (CA), Personal Trainer or Coach with their Certified Strength and Conditioning Specialist Certification (CSCS), or a degree in Kinesiology, Exercise Physiology, or another similar field. ( These certifications are preferred, but not required for this position. )

Expectations:

Successful candidates are expected to be able to do the following: Check patients in and out, control patient flow, collect payments, and oversee appointment scheduling and follow-up. Assist with patient therapy and rehab. This will include demonstrating, overseeing, and coaching patients on rehab exercise programs, performing therapeutic modalities at the direction of the clinician (including electrical muscle stimulation, ultrasound, cold laser therapy and others). (Training will be provided.) Handle incoming phone calls. Call to verify insurance benefits, set up patient accounts, and explain fees, services, and procedures. Manage insurance authorizations and referrals. Maintain professional documentation. Develop and maintain office forms and procedures. Assist with light office cleaning and maintenance. Trouble shoot unexpected events. Maintain a professional appearance and manner, and be timely and responsible. Exercise discretion, handle confidential information, and meet deadlines. Work well under pressure with accuracy and efficiency and to interact effectively and in a supportive manner with persons of all backgrounds. Create an excellent experience for patients through a professional, caring, friendly, and helpful attitude. Must be reliable and willing to work evenings (the office closes at 7:00pm) and occasional Saturdays. The positioned offered can be full time or part time depending on the candidates being considered. For additional information on the

SEACOAST

Spine & Sports Injuries Clinic, please visit our website at www.

SEACOASTSportsInjuries.com, or our Facebook page at https://www.facebook.com/pages/Seacoast-Spine-and-Sports-Injuries-Clinic/310348815681079?fref=ts. Interested candidates who are reliable, hard working, and looking for a great work environment are asked to submit a resume/curriculum vitae with a cover letter.

Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Professional development assistance Ability to

Commute:

Portsmouth, NH 03801 (Preferred)

Work Location:

In person