Assistant Hospitality Manager- Crack'd Kitchen & Coffee , we're all about bringing people together over food that's delicious, innovative, and made with care. From freshly made breakfast and craft sandwiches to vibrant salads, bowls, smoothies, and our signature proprietary coffee blends, everything we serve is crafted with creativity and purpose.

We believe exceptional hospitality is more than a goal—it's a promise. Our restaurants are designed to thrive in high-volume environments while delivering an outstanding guest experience, whether guests are dining in or taking their meals to go.

We are looking for an experienced, energetic, and inspiring Assistant Hospitality Manager to join our leadership team and help create an exceptional experience for both our guests and our employees. As Assistant Hospitality Manager, you will: Support the Hospitality Manager in overseeing daily FOH operations to ensure smooth, efficient, and high-quality service. Lead by example while working alongside the team in a fast-paced, high-volume environment. Support, coach, and develop FOH team members while helping create a positive and accountable team culture. Work closely with the Hospitality Manager and BOH leadership to ensure strong communication and seamless restaurant operations. Assist with opening and closing procedures and ensure the restaurant is clean, organized, and fully prepared for service. Help ensure company standards for hospitality, food quality, service, cleanliness, and safety are consistently followed. Assist with training and onboarding new team members and provide ongoing coaching and feedback. Support scheduling and staffing needs to ensure the restaurant is appropriately staffed for business levels. Help manage daily labor and operational costs while maintaining excellent service. Assist with catering execution and overall store readiness. Handle guest questions and concerns with professionalism and a solutions-oriented approach. Help execute company initiatives and ensure they are successfully implemented at the restaurant level. Step into a leadership role in the Hospitality Manager's absence.

What We're Looking For:

Previous restaurant leadership or supervisory experience preferred. A natural leader who enjoys coaching, developing, and motivating others. Strong communication and organizational skills. A genuine passion for hospitality and creating memorable guest experiences. Ability to remain calm, positive, and focused in a fast-paced environment. Strong attention to detail and a commitment to operational excellence. Ability to lead from the floor and jump in wherever the team needs support. Availability to work a flexible schedule, including weekends. Someone who is looking to grow with a company and take the next step in their restaurant leadership career.

Benefits Include:

Medical Insurance Dental Insurance Vision Insurance Paid Vacation Sick Time Flexible Schedule No Late Nights If you're a hands-on leader who loves developing people, thrives in a fast-paced environment, and is passionate about creating an exceptional guest experience , we'd love to meet you. Join Crack'd Kitchen & Coffee and grow with a team that's reshaping breakfast, coffee, and community.

Pay:

From $22.00 per hour Expected hours: 25.0 - 35.0 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Are you available to work both Saturday and Sunday?

Experience:

Leadership:

1 year (Required) Customer service: 1 year (Required)

Restaurant:

1 year (Required)

Barista:

1 year (Preferred) Ability to

Commute:

Salem, NH 03079 (Required)

Work Location:

In person