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Volunteers of America Delaware Valley

Care Manager

Career Insights for Healthcare Administrator (General)

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What they do

A Healthcare Administrator directs and coordinates delivery of health care and medical services. Manages finances and recordkeeping and communications with medical staff. Works to improve quality and efficiency. May run smaller medical practices or work in specialized areas within large hospitals or health care systems.

$109,778 / year median in New Jersey

+11% projected growth

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Job Description

Current Job Opportunities 8/18/2026 Care Manager
  • Burlington County (CV2681-219)
  • Safe Return Division Care Manager
  • Burlington County Shelter Maintain safety.
Support stability. Help clients move forward. Volunteers of America Delaware Valley is seeking a dependable, client-focused Care Manager to support daily shelter operations at our Burlington County Shelter. Reporting to the Program Manager, you will be part of the facility's treatment team and play a key role in ensuring a safe, structured, and supportive environment for clients—through accountability, routines, documentation, and consistent oversight.
What You'll Do:
Provide on-going security and oversight of the facility, including hourly rounds, head counts, and shift change handoffs Maintain accountability of the client population, including curfews/furlough monitoring and sign-in/sign-out procedures Verify and relay facility census to the funding source by required daily deadlines Initiate emergency follow-up when clients are late or absent without authorization Orient new clients to rules, intake expectations, and fire safety/emergency procedures Coordinate meal distribution and support resolution of meal-related issues Inventory client property upon entry and discharge/termination from the program Monitor and document client medications in the Medication Log Schedule/document medical appointments and notify clients of appointment details Ensure completion of client chores; maintain availability of cleaning supplies Conduct inspections and contraband searches of the facility and/or clients per policy Manage visitors (sign-in/sign-out with visit purpose) and log/respond to phone calls appropriately Complete fire drills, safety checks, and generate work orders for facility repairs as needed Maintain accurate daily logs and document incidents/disciplinary issues within required timeframes Transport/escort clients as directed; file paperwork; complete required trainings; other duties as assigned
What You Need:
High school diploma/equivalent with minimum 2 years work experience in a relevant field Direct experience working with homeless populations and individuals with substance use and mental health issues Strong written/verbal communication and ability to interact appropriately with clients Valid driver's license and ability to meet agency driving standards Ability to pass a criminal background check Ability to handle Protected Health Information and comply with HIPAA Privacy and Security Rules Bilingual abilities are a plus
Why This Role Matters:
A safe, well-run shelter is the foundation for progress. In this role, your steady presence, documentation, and day-to-day support help clients stay safe, meet expectations, access needed services, and move toward stability—one shift at a time. EEO of "Individuals with Disabilities" and "Veteran Status"/AA Click Here to Apply
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