Account Manager Healthcare- Long Term Care

Job Summary We are seeking an Account Manager, Long Term Care in our Montvale, NJ headquarters to join our team as the liaison between our Genetic Testing Laboratory and our contracted accounts across the United States. Accounts include a number of Long Term Care Facilities (Nursing Homes, Assisted Living, etc) . In this role, you will ensure that our Accounts receive "white glove" quality Laboratory Services through your frequent interactions with Facility Personnel (I.e. Administrators, Medical Directors and Nurses) and by supporting our team of Specimen Collectors working in the facilities. As the liaison between the field and our internal departments, you will be the Point of Contact for all of your Accounts' needs and support (i.e. Training and Onboarding New Accounts, Ensuring All Orders are Appropriately Signed and Medical Records are collected) and have the opportunity to expand your Area by bringing on new sources of business.

Who We Are:

GeneID is a rapidly expanding national Next Generation Sequencing (NGS) Genetic Testing Laboratory located in Montvale, NJ (border of NY and NJ in Bergen County). We specialize in tests designed to match patients with the most appropriate medications, cancer risk predictive testing and tests for other diseases.

Responsibilities and Duties:

Daily interaction with Facility Administrators, and Nursing staff to ensure our testing process runs smoothly for their facility. Training and Onboarding new accounts Ensure all Orders are signed and Medical Records collected Communicate daily with point of contact in facilities to respond to any needs, complaints, issues, etc. Respond to field requests with a sense of urgency Ensure all field activities are compliant with State Laws Implement company culture, values and policies Provide management with requested reports and documents Qualifications and Skills Proven track record of success in Healthcare Account Management Recent sales and management experience Ability to build rapport with remote customers Strong organizational and follow-up skills Excellent written and verbal communication skills

Job Type:

Full Time Job Type:

Full-time Pay:

$65,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Nursing Home/Long Term Care work

Care:

2 years (Required)

Healthcare Account Management :

3 years (Required) Ability to

Commute:

Montvale, NJ 07645 (Required)

Work Location:

In person