Surgical Facilitator

Surgical Facilitator

OMNI EYE SPECIALISTS PA

West Orange, NJ Job Details Full-time 16 hours ago Qualifications Health insurance authorizations Patient scheduling systems Patient question and concern management Medical insurance coverage verification Client inquiry handling Operations coordination planning Scanning Mid-level Phone call screening Healthcare referral management Reservation systems Health insurance referral requirements Outpatient services management Phone triage Patient education Care coordination Patient scheduling via phone Patient collections management Full Job Description Essential Duties and Responsibilities include the following: (Other duties may be assigned by OOMC Management.) Travels to ASC and Omni Eye Services locations as needed. Plans and organizes activities related to surgery services within a hospital or outpatient surgery center to ensure patient needs are met in accordance withinstructions of physician and hospital or administrative procedures. Reviews surgical packets for correctness. Creates surgical schedule to ensure a smooth flow of patients. Consults with nurse managers on nursing problems and interpretation of hospital or center policies to ensure patient needs are met. Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol. Schedule patients in person or over the phone for the recommended surgical procedure completing all necessary paperwork, and enters appointment into computerized scheduler, updating information as necessary. Reviews surgical packet with patients while going over all enclosed paperwork and details involved with the surgery. Create surgical packets to be kept in the department with the necessary consents and medical paperwork attached and sorted. Scans surgical packets. Collection for multifocal lenses and self pay patient payments if necessary. Coordinates activities with other departments, or doctor offices if necessary. Schedules the procedure with the facility (if required). Forwards necessary information to facility for surgery. Verify insurance eligibility and obtain any necessary referrals/authorizations for the surgeon and the facility if required. Obtain the required medical clearance if necessary. Answers telephone/emails and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Confirms patient surgery appointment with all necessary information to make sure all questions have been answered and information is clear.