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Oral Surgery Receptionist / Patient Care Coordinator
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Westchester Oral & Maxillofacial Associates
Hawthorne, NY (In Person)
$57,200 Salary, Full-Time
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Job Description
About us Westchester Oral and Maxillofacial Surgery is a private practice in Hawthorne, NY. We are professional, agile and our goal is to raise the bar in patient experience and quality of care. Our team values collaboration, communication, and continuous growth. We are looking for an experienced Patient Care Coordinator with a strong background in dental insurance, billing and treatment planning to join our administrative team. The Ideal Candidate Th ideal candidate is detail oriented, dependable, and thrives in a fast-paced environment. You must be comfortable handling directives, communicating effectively with patients and team members. Experience in oral surgery or dental specialty practice is preferred. Key Responsibilities Greet and assist patients, ensuring a welcoming and professional experience from check-in to check-out. Verify insurance eligibility, process pre-determinations, and ensure billing accurately. Review and correct patient charts and ledgers for accuracy and completeness. Develop, present, and discuss treatment plan with patients; collect applicable fees. Request and track medical clearances, referrals, and preop recommendations. Maintain accurate and up-to-date electronic records and correspondence. Coordinate with assistants and surgeons to ensure seamless patient flow and scheduling. Answer and direct call, emails and patient inquiries courteously and efficiently. Manage daily administrative tasks including mail, reports and documentation. Skills & Qualifications Minimum 2 years of experience in a dental front office or insurance coordination role (oral surgery preferred) Strong understanding of dental insurance, treatment planning, and billing processes. Excellent verbal and written communication skills. High level of professionalism, organization and attention to detail. Ability to multitask and prioritize in a busy office. Proficiency with dental or medical software systems (knowledge of OMS software a plus) Team-orientated mindset with the ability to collaborate and support coworkers. Why Join Our Team Supportive leadership that values teamwork and personal growth. A positive, professional, and goal-driven environment. Opportunity to contribute meaningfully to patient care everyday.