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Patient Care Coordinator
Job
Robert Half
New Hyde Park, NY (In Person)
Full-Time
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Job Description
Description We are looking for a Patient Care Coordinator to support care operations for a healthcare. This contract opportunity with permanent potential is ideal for someone who can balance patient-focused service with strong administrative coordination in a fast-paced environment. The person in this role will help manage insurance-related workflows, maintain accurate patient information, and serve as a key point of contact between internal teams and managed care partners.
Responsibilities:
- Coordinate insurance-related documentation, summaries, and coverage details needed to support managed care activities.
- Serve as a central contact between the managed care team and internal staff to promote timely communication and issue resolution.
- Support enrollment activity, verify insurance benefits, and keep authorization records current for assigned cases.
- Step in during staffing gaps to assist with authorization submissions and follow up with payers on approval status.
- Maintain the managed care census and communicate authorization timelines, review dates, and documentation deadlines to clinical staff.
- Assist with obtaining initial insurance approvals for new patient admissions when additional support is needed.
- Prepare recurring reports related to admissions, reimbursement activity, and other operational metrics.
- Organize and update managed care reference materials, including plan information and staff resources.
- Monitor daily admissions for insurance coverage concerns and coordinate follow-up for patients requiring managed care review.
- Perform general administrative support duties such as document preparation, copying, distribution, and faxing, along with other assigned tasks. Requirements
- Experience coordinating patient scheduling, appointment support, or related healthcare administrative functions.
- Working knowledge of patient medical records and the importance of maintaining accurate, timely documentation.
- Ability to verify insurance information, track authorizations, and follow up with payers regarding case status.
- Strong communication skills with the ability to assist patients and collaborate effectively with clinical and administrative teams.
- Proficiency in handling multiple priorities while maintaining attention to detail in a busy healthcare setting.
- Comfort with preparing reports, updating shared tracking tools, and managing clerical responsibilities.
- Ability to provide dependable support in a contract role with permanent potential based in New Hyde Park, New York.