Hospitality Manager
Double Star Hospitality LLC
Cleveland, OH (In Person)
Full-Time
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Job Description
Benefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment Job Summary We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities. The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations. Responsibilities Hire qualified personnel according to standards set forth by the company Organize and coordinate facility operations to maximize efficiency Manage staff Ensure supplies, equipment, and inventory are stocked and maintained Respond to guest concerns and resolve them appropriately Maintain accurate records Review and prepare reports for senior management Ensure compliance with health and quality standards Qualifications Proven experience as a Hospitality Manager is preferred Familiarity with hospitality industry standards Proficient in English; knowledge of additional languages is a plus Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelor's degree in Hospitality Management is preferred
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