Schedule:

Monday-Friday 5p-9p with one day off & Saturday/Sunday 8A-6p •Training will take place M-F from 8-5 in our office in Kettering for 4-6 weeks. You will then be able to work remotely in your afterhours/weekend role. • Starting at $17.00 per hour! SUMMARY The Patient Scheduling Coordinator I (PSC) helps the field staff provide exceptional care by scheduling visits according to protocol. All patient and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience. The PSC I understands and practices all legal and company rules and regulations.

KEY RESPONSIBILITIES

Staff/assign new clients to clinicians according to scheduling protocols Matches patients with a field staff member by determining best match in clinical skill sets and personality Responds promptly and courteously to all patients' inquiries or problems Collaborate with administrator/supervisor regarding client concerns or complaints Coordinates day-to-day schedules for field staff Manage daily workflow in company database Process daily and weekly reports Address missed, declines, unverified, and reassigned visits with field staff Understands and practices agency policies and procedures Follows Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits Participates in On-Call requirements which may be up to 3-5 times per quarter Attends all mandatory in-office meetings Understands and practices all HIPAA regulations Arrives at assigned location on scheduled work day. Works according to designated hours. Accurate and efficient data entry Interpersonal, organizational and communications skills Completion of work with computer, fax, copier and phone Dexterity and vision to complete documentation on computer Completes and submits all required documentation within specified company requirements Other duties as assigned

QUALIFICATIONS

At least one year of experience in the Health Care industry and experience in home care is desirable Ability to learn new database system, run reports and analyze data Effective and clear oral and written communication skills Ability to listen and work with a diverse group of people Ability to identify a problem, look for possible solutions, make a decision, and implement the course of action Ability to organize, multi-task and prioritize Must be able to handle confidential information with the utmost discretion

EDUCATION AND CREDENTIALS

High-School graduate or equivalent; Associates Degree preferred #

INDASHN3

We'll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. 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