Care Team Supervisor

Position Summary:

Supervises the programming and delivery of care team staff providing case management, SUD services, employment, prevention and other supportive services to clients in residential and non-residential programs. Plans, supervises, and implements procedures to ensure strong program performance while overseeing outcomes for staff and clients. Collaborates closely with operations supervisors, clinical supervisors, and, site leadership to ensure overall safety and quality of care on a daily basis.

Position Description:

Responsible for supervising the care team in accordance with the contract, licensing, certification, accreditation, and agency standardsMaintain site/location effectively while adhering to regulatory guidelines and ensuring safety, security, and overall complianceEnsure fidelity to approved clinical models and supervise staff accordinglyPerform case review and clinical oversight within scope of license in collaboration with clinical supervisorsResponsible for care team scheduling and planning for necessary staff coverage, inventory, and maintenance to ensure smooth operations and meeting of deadlines/goalsMay assist with budget development and ensure operation within budgetMaintain program and client workflow and delegate effectivelyEnsure quality clinical support documentation utilizing agency electronic health recordAssist in enhancing collaboration and cooperation between service lines to ensure service integrationParticipate in the hiring of all reporting staffDirect and supervise personnel by ensuring training needs are met and supervision occursAssure compliance with site audits, peer reviews and agency Continuous Quality Improvement initiativesGenerate outcome data and use for improvementMonitor key indicators that impact financial outcome and performanceFollow protocols in responding to,reporting and resolving unusual incidentsMitigate risk using intervention skills and anticipate/prevent crisisRespond to and perform work as necessary to ensure site/location dead lines and program goals are metOther duties as assigned

Required Knowledge, Skills and Abilities:

Knowledge of clinical best practices and evidence-based models in specific area of expertiseAbility to interface with internal and external customersAbility to resolve conflict in an open, effective and timely mannerSkill in fostering teamwork and a positive work environmentAbility to maintain and ensure appropriate boundaries with staff and clientsExcellent organizational and time management skills with high attention to detailEffective verbal and written communication skillsStrong problem-solving skills and ability to multi-taskSkill in providing supervision, coaching, and development to staff

Job Requirements:

Bachelors degree in social sciences or related area or equivalent education/work experienceDependent clinical license or higher (social work, chemical dependency, nursing, etc.) or 4 years experience specific to area of focusValid drivers license and current auto insurance

Essential Functions/Physical Demands:

Positional:

Driving in accordance with job duties assigned.

Occasional standing and walking.

Constant sitting.

Gross Mobility:

Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.

Sensory:

Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking and listening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.