About Us At Landrum ENT, we provide comprehensive ear, nose, and throat care—including allergy and hearing services—to Ada and the surrounding communities. We care for patients at every stage of life, with a strong focus on both pediatric and geriatric care—from newborns to those in their 90s and beyond. We're known for creating a welcoming, personal experience—whether that's a child picking out a rubber duck from our treasure box or an allergy patient leaving with a piece of candy. We are a close-knit, patient-centered team that takes pride in delivering high-quality care with a personal touch. About the Role We are seeking a mature, reliable, service-driven team member to join our practice. This position will start part-time, with the opportunity to grow into a full-time role for the right person. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and can seamlessly balance administrative, financial, and support responsibilities. Attention to detail, strong communication skills, and comfort with technology are essential. What You'll Do Answer incoming calls and assist patients with professionalism and care Schedule appointments according to practice protocols Enter and verify patient demographic and insurance information Perform insurance eligibility and benefits verification Ensure all required referrals are received prior to appointments Route faxes and manage documentation within the EHR Scan and manage patient documents, including insurance cards Collect payments and provide receipts Process incoming and outgoing referrals

Additional Responsibilities:

Float as needed to support clinical or front office operations Perform other administrative and clerical duties as assigned What We're Looking For High school diploma required; associate's degree preferred CMA or LPN preferred 2+ years of experience in a physician practice Experience with EHR systems Typing speed of at least 40 WPM with strong accuracy Strong attention to detail and ability to manage multiple tasks Clear, pleasant communication style with patients and team members Professional appearance and demeanor A true "people person" who enjoys helping others Emotional intelligence and sound judgement What We Offer Competitive pay based on experience and skills Opportunity to grow from part-time into a full-time role A supportive, collaborative team environment Meaningful work that directly impacts patient care The starting hours for this position are Mon-Wed 7:45-5:30 Employment is contingent upon successful completion of skills assessments, background checks, and reference checks.

Job Types:

Part-time, PRN Pay:

From $15.00 per hour

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person