Dental Receptionist/Patient Care Coordinator

Patient Care Coordinator - Private Dental Practice (Where Team Culture & Patient Experience Matter) Are you someone who truly enjoys helping people and creating a welcoming, seamless experience from the moment a patient walks through the door? Our privately owned dental practice is looking for a Patient Care Coordinator who values teamwork, communication, and delivering an exceptional patient experience every single day. This is not just a front desk role — it's an opportunity to be part of a team that genuinely supports one another, takes pride in what we do, and is committed to doing dentistry the right way for our patients. What You'll Do

• Be the first point of contact — warmly greet patients and create a positive, professional experience
• Answer phones with confidence and care, ensuring every patient feels heard and valued
• Schedule appointments efficiently while prioritizing patient needs and provider flow
• Manage and maintain the hygiene schedule, ensuring optimal appointment flow and provider utilization
• Verify insurance and clearly communicate benefits and financial expectations
• Support treatment acceptance through clear, compassionate communication
• Manage patient records accurately and maintain organized systems
• Follow up with patients regarding treatment, unscheduled care, and reactivation
• Contribute to a smooth, team-oriented daily workflow What We're Looking For
• Dental front office experience preferred (Open Dental a plus)
• Strong communication skills, confident, kind, and professional
• Organized and detail-oriented with the ability to multitask
• A team player who values accountability and a positive work environment
• Someone who takes initiative and is solutions-focused
• Passion for creating a high-level patient experience What Makes Our Office Different
• Privately owned practice with no corporate pressure
• A team that supports each other and works collaboratively
• Strong focus on patient relationships and quality care
• Systems and structure that set you up for success
• Leadership that values your growth and input Compensation & Benefits
• Competitive hourly pay (based on experience)
• Bonus opportunities
• 401k Safe Harbor Match
• Medical, Dental, and Vision Insurance
• Paid time off & holidays
• Continuing education and growth opportunities
• Wellness Benefit
• Supportive, positive work environment If you're looking for a place where your role truly matters, where patients come first, and where you can grow with a team that feels like family, we'd love to meet you.

Apply today and tell us why you'd be a great fit for our team!

Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) matching Continuing education credits Dental insurance Gym membership Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance

Work Location:

In person