Bilingual Patient Coordinator / Wellness Program Coordinator

WELLNESS ASSOCIATES OF CALIFORNIA

Santa Ana, CA Job Details Contract $18 - $20 an hour 1 day ago Benefits Wellness program Qualifications Microsoft Word Computer operation Spanish Computer literacy Spreadsheets Direct client contact English Attention to detail Problem-solving Organizational skills Quality data entry

Full Job Description Pay:

$18.00-$20.00 per hour, depending on experience

Job Type:

Contract | Part-Time to

Full-Time Location:

In Person -

Riverside & Santa Ana, CA Language:

English/Spanish - Required About the Position We are seeking a Bilingual Patient Coordinator to join our wellness program team and help coordinate the daily activities and services provided to program participants with chronic health conditions and chronic pain. This is an excellent opportunity for someone with experience as a Medical Assistant, Patient Coordinator, Medical Office Assistant, Medical Receptionist, Case Management Assistant, Healthcare Coordinator, or similar healthcare support role . You do not need prior Workers' Compensation or wellness program experience. Training is provided. We are looking for someone who is organized, dependable, compassionate, detail-oriented, and comfortable communicating with patients, healthcare providers, and staff. What You'll Do As a Patient Coordinator, you will help keep the program organized and make sure participants receive the services and support they need.

Responsibilities include:

Coordinate daily patient and wellness program activities Assist participants with questions, concerns, and daily needs Schedule classes, appointments, activities, and services Coordinate transportation for participants Coordinate interpreter services Communicate with healthcare providers, instructors, staff, and outside service providers Monitor daily program schedules and provider activities Coordinate meals and other program logistics Maintain patient/program schedules and records Perform data entry and administrative tasks Maintain spreadsheets and documentation using Microsoft Word and Excel Follow up on participant and provider needs Help resolve scheduling and service-related issues Assist with general office and program coordination Maintain confidentiality and professionalism when working with participants Perform other administrative and coordination duties as needed Required Qualifications Fluent in English and Spanish Strong communication and interpersonal skills Excellent organization and attention to detail Ability to multitask in a busy environment Comfortable working directly with patients/participants Good computer skills Experience with Microsoft Word and Excel Ability to perform accurate data entry Strong follow-through and problem-solving skills Reliable and dependable Professional and compassionate approach when working with patients Workers' Compensation experience is preferred but NOT required. Schedule This is a Part-Time to Full-Time position based on the program schedule . During an active program, the position may require full-time hours . When the program is not in session, hours may decrease to part-time. This position is best suited for someone who is comfortable with a schedule that varies depending on active program dates .

Please note:

This is not a guaranteed full-time, year-round position. Work Locations This is a remote position off the programs but an in-person position during the programs and may require working at our: Riverside location or Santa Ana location Candidates should be comfortable traveling between these locations as needed. Compensation $18.00-$20.00 per hour , depending on experience and qualifications. Why This Position May Be a Great Fit If you have worked in a medical office and enjoy the patient interaction side of healthcare , this position gives you the opportunity to use your skills in a different setting. Your experience with patients, scheduling, documentation, referrals, communication, medical offices, transportation, interpreters, or case coordination can translate very well to this position. Training will be provided for the specific wellness program procedures. If you are bilingual, organized, dependable, and enjoy helping people, we encourage you to apply.

Pay:

$18.00 - $20.00 per hour Application Question(s): Are you fluent in both English and Spanish? — Yes/No Do you have experience working in a medical, healthcare, patient-services, or case-management setting? — Yes/No Are you comfortable working in person at both the Riverside and Santa Ana locations as needed? — Yes/No Are you comfortable with a schedule that may be full-time during active programs and part-time when programs are not in session? — Yes/No How many years of healthcare, medical office, patient coordination, or case-management experience do you have? — Multiple choice

Work Location:

In person