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ReFocus Eye Health

Patient Care Coordinator - Remote (East Coast). Job in Iselin Gr8Jobs

Entry-Level JobVerifiedNo experience needed

Pay: $18/hr

Posted: 6 days ago

Location: Woodbridge Township, NJ (Remote)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/14/2026

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$71,114 / year median in the U.S.

+20% projected growth

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Job Description

Job Description Job Description Description:

Join Our Dynamic Call Center Team as a Patient Care Coordinator! Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond.

Your Impact:

Be the

Voice of Our Practice :

Answer all incoming calls with a warm and professional demeanor, providing outstanding customer service.

Masterful Appointment Management:

Efficiently schedule, reschedule, and cancel appointments, ensuring accurate and timely service.

Patient Advocate & Problem Solver:

Address patient inquiries, verify insurance eligibility, and manage referrals with precision and care.

Organization & Accuracy:

Maintain patient files, ensure accurate data entry, and keep our systems up-to-date.

Proactive Patient Communication :

Call patients to remind them of upcoming appointments and ensure they have all the necessary information.

Team Collaboration:

Maintain positive relationships with physicians, office, and clinical staff.

What You'll Bring/Requirements:

A customer-first attitude and a passion for patient satisfaction. Ability to handle a high volume of calls with efficiency and grace. Excellent communication and interpersonal skills. Proficiency in Microsoft Word, Excel, and Outlook. Ability to navigate multiple computer systems simultaneously. Ability to thrive in a fast paced environment. High School Diploma or equivalent.

Bonus Points:

Experience with EHR and practice management systems. Experience with complex multi-phone software. Spanish speaking skills. 1 year of call center experience.

Details:

Hours:

Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM.

Pay:

$18/hour.

We thrive on:

Care for our patients and team, effective Collaboration , and a commitment to Elevate . Refocus is an equal opportunity employer and we value diversity.