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New Patient Coordinator

Job

Spine & Pain Associates, PLLC

Chattanooga, TN (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 6/22/2026

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Job Description

New Patient Coordinator Spine & Pain Associates, PLLC Chattanooga, TN Job Details Full-time 1 day ago Benefits Free parking Paid training Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Bereavement leave Life insurance Qualifications Private practice experience Electronic health records (EHR) management Phone communication Medical scheduling High school diploma or GED Organizational skills Patient interaction Managing patient records Client interaction via phone calls Full Job Description
JOB TITLE
New Patient Coordinator
GENERAL JOB DESCRIPTION
Position is responsible for obtaining all information necessary for a new patient to be scheduled with a provider. This includes receiving all documentation and reviewing all initial paperwork, creating a patient account and scheduling the patient to be seen.
MAJOR DUTIES AND RESPONSIBILITES
Receive and process new patient referrals by obtaining all information necessary, creating patient account and scheduling initial visit.
MINOR DUTIES AND RESPONSIBILITIES
Print, sort and log patient referrals, medical records and imaging from electronic fax and email. Create and/or update patient account within electronic medical record. Request missing information from referral sources. Complete insurance review and request information. Review records for high risk behaviors and document for physician review. Answer phone calls, emails, web inquiries, voicemails in a timely manner. Complete risk assessment and medication review. Communicate with referral source. SKILLS Excellent organization, communication and documentation skillsrequired.
QUALIFICATIONS FOR THE JOB
Education:
High School diploma required Associate degree or higher preferred
Experience:
1-2 years experience in a healthcare facility required 1-2 years healthcare insurance experience 1-2 years medical patient scheduling preferred
Other:
Job Type:
Full-time Benefits:
401(k) Bereavement leave Dental insurance Flexible schedule Free parking Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance
Work Location:
In person

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