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Patient Care Coordinator & Insurance Specialist
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Aligned Medical Center
Lawrenceburg, TN (In Person)
$31,200 Salary, Full-Time
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Job Description
Full-Time Position Aligned Medical Center is seeking an energetic, professional, and highly organized Patient Care Coordinator & Insurance Specialist to join our integrated healthcare team. We are a fast-paced medical, chiropractic, rehabilitation, and regenerative medicine practice that serves up to 80 patients daily with two providers. This position is ideal for someone who thrives in a busy healthcare environment, enjoys helping patients, and takes pride in keeping the office running smoothly. The ideal candidate is positive, adaptable, and able to multitask while maintaining professionalism and compassion. About Us At Aligned Medical Center, we believe healthcare should address the whole person, not simply the symptoms. Our integrated approach combines medical care, chiropractic care, rehabilitation, and regenerative therapies to help our patients live healthier, more active lives. We are a close-knit team that supports one another, values positivity, and works together to create an outstanding patient experience. Responsibilities Front Desk & Patient Experience Greet and check in patients with professionalism and enthusiasm. Answer incoming phone calls with a pleasant and confident phone voice. Schedule appointments and coordinate provider schedules. Manage patient flow throughout the day. Collect copays, balances, and required documentation. Maintain a welcoming and organized reception area. Provide excellent customer service during busy periods. Insurance & Billing Support Verify insurance benefits and eligibility. Obtain prior authorizations when necessary. Explain benefits and financial responsibilities to patients. Submit and track insurance claims. Perform claim follow-up and denial management. Communicate with insurance companies regarding outstanding claims. Assist with payment posting and account management. Administrative Support Enter and maintain accurate patient records. Assist providers and clinical staff as needed. Help coordinate referrals and outside records. Support office projects and operational needs. Assist with additional responsibilities as the practice grows. Qualifications 2-5 years of experience in a healthcare office required. Experience with insurance verification and claim follow-up required. Previous medical, chiropractic, physical therapy, or specialty practice experience preferred. Strong computer skills and ability to learn new software quickly. Excellent multitasking and organizational abilities. Professional appearance and demeanor. Positive attitude and strong interpersonal skills. Ability to remain calm and productive during busy periods. Strong attention to detail. Pleasant and professional phone etiquette. The Ideal Candidate You are someone who: Brings positive energy to the workplace. Works well with others, even during stressful situations. Enjoys helping patients feel welcomed and cared for. Can shift between multiple responsibilities throughout the day. Takes initiative and looks for ways to improve processes. Is dependable, flexible, and team-oriented. Is comfortable wearing many hats in a small practice environment. Appreciates health, wellness, and an active lifestyle. A healthy lifestyle that reflects the overall mission of our practice is preferred. Growth Opportunities This position offers opportunities for: Professional growth within the practice. Additional training and certifications. Expanded responsibilities based on performance and interests. Advancement opportunities as the practice continues to grow. Schedule Full-time position Monday through Friday Competitive compensation based upon experience Join Our Team If you enjoy working in a fast-paced healthcare environment, believe in exceptional patient care, and want to be part of a supportive team that truly makes a difference, we would love to meet you. Aligned Medical Center Helping patients move better, feel better, and live better.