Clinic Manager

Clinic Manager Fredericksburg, TX 78624 Full-time Full-time Our company is a Texas based comprehensive pain management company with an opening in our Frederickburg location. We are looking for a Clinic Manager / CMA who can support the business and help us achieve our strategic objectives. This is a hands-on clinical position with responsibility for oversight of the daily operations and general management of two physician's clinical practice. This position serves in a supervisory capacity overseeing the day-to-day operations of the clinic and clinic support staff of our Frederickburg Clinic.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO

Interaction with administrative and clinical staff to ensure maximum utilization of resources and the efficient delivery of services. Oversees the day-to-day clinic activities and schedule in an effort to reduce patient wait times, and reduce overtime expenses. Assists physician to ensure clinic runs smoothly and on time. Coordinates scheduling of patients tests, ensuring follow-up appointments with physician are scheduled. Documents patient phone calls, prescription refill messages, and obtains physician signature. Manages clinical risk issues for patients/physician. Ensures patient phone calls are retrieved and returned in a timely manner. Supervises other clinical support members of the physician's team, including delegating of responsibilities to assure efficient delivery of services. Addresses concerns and/or complaints from patients, vendors, and staff members; escalates to the VP, Operations as needed. Analyzes average patient wait times and makes recommendations for improvement as needed. Communicates with staff and physician on a regular basis to ensure quality of service and needs by the physician and patients are successfully met. Ensures regulatory compliance and reports any issues to the VP, Operations as they arise. Coordinates with the Vice President of Operations and Human Resources regarding employee performance and employee relations issues. Responsible for administering support staff performance counseling upon consultation with Human Resources. Conducts support staff performance evaluations, in collaboration with physician. Approves team member's time sheets, minimizes overtime in an effort to control expenses

EDUCATION

High School Diploma Completion of an accredited Medical Assistant Program Medical Assistant Certification (i.e. CMA through

AAMA, RMA, NCMA, CCMA

) (REQUIRED)

EXPERIENCE

Minimum of 2+ years clinical experience with supervisory responsibility.

SKILLS:

Must have clinical knowledge. Must be familiar with automated practice management systems and with health insurance requirements as it relates to medical reimbursement (i.e., deductibles, co-pays, etc.).

ABILITIES

Must demonstrate strong leadership and effective communication skills. Excellent planning, organization and managements skills. Ability to multi-task, works in a fast-paced work environment, and demonstrates team cooperation is required.

Benefits :

We offer a competitive salary, PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays. Competitive salary commensurate with experience

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person