A Clinical Supervisor or Manager supervises staff and manages services in a clinical program. May provide clinical supervision for nursing, counseling or home health care staff. Works to ensure quality patient care. Trains and develops clinical staff and manages clinical program budgets.
Garland, TX Job Details Full-time 14 hours ago Qualifications Staff supervision Team supervision High school diploma or GED Full Job Description Job Description -
Clinic Supervisor Urology Clinics of North Texas Job Type:
Full-Time Reports To:
Practice Administrator, Practice Manager, Director of Clinical Operations, COO Location:
Varies Position Summary The Office Supervisor acts as an on-site leader supporting the Practice Administrator by overseeing daily operations, coordinating staff activities, and ensuring smooth clinic functioning. This role requires a proactive and solutions-focused individual capable of managing workflow, addressing patient concerns, and maintaining a high standard of service and compliance. Key Responsibilities Percentages reflect approximate time allocation and may vary. Function Description Inventory Oversight Monitor billing and payments for high-cost medications and procedures. Reporting Generate and review reports for missing charges, no-shows, PQRS, MU, PAQ, etc., for administrator review. Front Desk Support Assist with check-in/out, scheduling, scanning, handling billing emails, and training new front desk staff. Supply Management Order and manage front desk supplies and printed materials. Operations Supervision Oversee daily clinic operations, serve as liaison in the administrator's absence, and handle staff/patient issues. Assist Practice Manager with time and attendance review/approvals. Triage Support Provide backup support for urgent patient and hospital calls when needed. Administrative Projects Assist with implementing and updating clinic policies and procedures. Back Office Staff Supervision Supervise Certified Medical Assistants (CMAs) and other back-office staff, including daily assignments, workflow monitoring, performance feedback, and training. Staff Scheduling & Coverage Coordinate coverage for both front and back-office teams; ensure adequate staffing levels and shift coverage during absences or peak times. Quality & Compliance Monitoring Ensure clinical staff adherence to protocols, infection control, documentation standards, and other regulatory/compliance requirements. Qualifications Education & Experience High school diploma or equivalent required. Minimum of 2 years of relevant experience in medical office supervision or a similar role. Skills & Competencies Strong knowledge of medical records systems (NextGen preferred). Excellent organizational, communication, and leadership skills. Ability to manage priorities and respond to urgent situations effectively. Familiarity with clinical workflows, billing, and insurance coordination. Certifications Active Certified Medical Assistant Certification is preferred.
Working Conditions Physical Demands Sitting:
Majority of the time
Standing/Walking:
Occasionally Hand Use:
Frequent use for handling documents, typing, etc.
Lifting:
Occasionally up to 10 lbs. Vision Requirements Close vision required (e.g., computer work, document review) Work Environment Office/clinical setting with a moderate noise level Supervisory Responsibility Yes, indirect reports Travel Requirements As needed, float between the Garland and Rockwall clinics Acknowledgment Employee signature below indicates understanding of the responsibilities and expectations outlined above. Qualifications Education & Experience High school diploma or equivalent required. Minimum of 2 years of relevant experience in medical office supervision or a similar role. Skills & Competencies Strong knowledge of medical records systems (NextGen preferred). Excellent organizational, communication, and leadership skills. Ability to manage priorities and respond to urgent situations effectively. Familiarity with clinical workflows, billing, and insurance coordination. Certifications Active Certified Medical Assistant Certification is preferred.
Working Conditions Physical Demands Sitting:
Majority of the time
Standing/Walking:
Occasionally Hand Use:
Frequent use for handling documents, typing, etc.
Lifting:
Occasionally up to 10 lbs. Vision Requirements Close vision required (e.g., computer work, document review) Work Environment Office/clinical setting with a moderate noise level Supervisory Responsibility Yes, indirect reports Travel Requirements As needed
