Schedule Monday:

8:00 AM•5:00

PM Tuesday:

8:00 AM•7:00

PM Wednesday:

8:00 AM•1:00

PM Thursday:

7:00 AM•5:00

PM Friday:

8:00 AM•5:00

PM Saturday:

8:00 AM•12:00 PM (2-4 Saturdays per month) Up to 30 hours a week Employees are expected to arrive 15 minutes prior to shift start. Key Responsibilities Patient Services / Front Office Greet and check in patients in a warm, professional manner Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately Collect and process patient payments accurately Answer phones, manage messages, and respond to patient communications Enter and maintain accurate patient and insurance information in the EHR Maintain an organized, clean, and welcoming front desk and waiting area Support scheduling, administrative tasks, and clinic flow Complete daily cash reconciliation and bank deposits Clinical Responsibilities Obtain and document vital signs for all patients Perform phlebotomy and injections independently Assist providers with clinical procedures as needed Operate EKG and point-of-care testing equipment per protocol Prepare lab requisitions and patient plans in advance Support efficient patient flow, rooming patients within 10-15 minutes Clean, stock, and inventory exam rooms daily Complete all required clinical and operational logs Handle and process patient specimens according to lab protocols Perform quality control documentation and instrument maintenance Identify and report any issues affecting test accuracy Qualifications 6 months of experience as a back-office medical assistant or completion of an externship in lieu of certification (required) High school diploma or GED required Previous experience in a medical office, clinic, or healthcare setting preferred Strong patient service, communication, and interpersonal skills Comfortable discussing insurance, billing, and payment options with patients Proficient with electronic health records and Microsoft Office Highly organized, detail-oriented, and able to multitask in a fast-paced clinic Why Join Low-T Competitive pay at $22/hour Great benefits package Opportunity to be part of a growing healthcare organization Patient-centered culture focused on quality care Collaborative and supportive clinical environment Stable, full-time schedule with consistent hours Work Environment & Physical Requirements Onsite clinical setting with direct patient interaction Ability to stand, sit, and move throughout the clinic day Ability to lift up to 25 pounds and perform fine motor tasks Equal Opportunity Employer Low-T provides equal employment opportunities to all applicants and team members and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. 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