A Healthcare Administrator directs and coordinates delivery of health care and medical services. Manages finances and recordkeeping and communications with medical staff. Works to improve quality and efficiency. May run smaller medical practices or work in specialized areas within large hospitals or health care systems.
Administrative Intake Manager Coastal Medical Supply League City, TX Job Details Full-time $20 - $25 an hour 1 day ago Benefits Opportunities for advancement Qualifications Customer communication Staff supervision Microsoft Excel Medical documentation Microsoft Outlook Overseeing health insurance pre-certification Medicare Electronic health records (EHR) management Interpersonal skills Medical insurance coverage verification Team leadership Employee relationship building Team development CMS regulatory compliance Medicare regulations Attention to detail Centers for Medicare and Medicaid Services (CMS) Leading team collaboration initiatives Healthcare team management Medicaid regulations Medicaid Clinical documentation standards Managing patient records Time management Team building
Full Job Description Now Hiring:
Administrative Intake Manager Durable Medical Equipment (DME) Lead. Organize. Improve. Make a Difference. Coastal Medical is seeking an experienced Administrative Intake Manager to lead our Intake Department in a fast-paced Durable Medical Equipment (DME) organization. This is an excellent opportunity for a motivated healthcare leader who thrives on improving processes, developing teams, and ensuring patients receive timely, high-quality service. As the Administrative Intake Manager, you will oversee the daily operations of the intake department, ensuring referrals are processed accurately, efficiently, and in compliance with payer, regulatory, and accreditation requirements. Key Responsibilities Lead and supervise the Intake Department, providing coaching, mentoring, and performance management. Manage daily workflow to ensure timely processing of referrals and physician orders. Monitor department productivity, quality metrics, and turnaround times. Coordinate with physicians, hospitals, case managers, insurance companies, and internal departments. Ensure accurate insurance verification, authorization, and documentation requirements are met. Develop and implement workflow improvements to increase efficiency and reduce delays. Analyze reports and KPIs to identify trends and opportunities for improvement. Resolve escalated patient, referral source, and payer concerns professionally. Ensure compliance with Medicare, Medicaid, commercial payer guidelines, and accreditation standards. Train new employees and maintain departmental policies and procedures. Collaborate with leadership to achieve operational and financial goals. Qualifications Minimum 3-5 years of leadership experience in healthcare administration. Previous experience in Durable Medical Equipment (DME) preferred.
Strong understanding of:
Insurance verification Prior authorizations Medicare and Medicaid guidelines Medical documentation requirements Exceptional organizational and time-management skills. Proven ability to lead, motivate, and develop high-performing teams. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Proficient with Microsoft Office (Excel, Word, Outlook) and electronic medical record or DME software systems. Preferred Experience CRT, Respiratory, Enteral Nutrition, Urology, Incontinence, or other DME product lines Brightree or similar DME management software Lean process improvement or workflow optimization KPI reporting and operational analytics What We're Looking For The ideal candidate is: A strong leader who holds themselves and their team accountable. Highly organized with exceptional attention to detail. Patient-focused and committed to outstanding customer service. Comfortable making decisions in a fast-paced environment. Driven to improve processes and operational efficiency. Able to build positive relationships with employees, referral sources, and healthcare providers. Benefits Competitive salary (based on experience) Professional development opportunities Opportunity for advancement Join Our Team If you are passionate about healthcare operations, enjoy leading teams, and want to make a meaningful impact on patient care, we encourage you to apply. Apply today and become part of a team dedicated to delivering exceptional service and improving patients' lives every day.
