Patient Access Coordinator (Emergency Department) Liberty Dayton Regional Medical Center - Liberty, TX Be the First Face of Compassionate Care Every patient journey begins with you. At Liberty Dayton Regional Medical Center , our Patient Access Coordinators are much more than receptionists—they are the first point of contact for every patient entering our Emergency Department. During what may be one of the most stressful moments of a patient's life, your compassion, professionalism, and efficiency help create a positive experience from the very beginning. As a valued member of our healthcare team, you'll play a vital role in ensuring patients are registered accurately and efficiently so our clinical staff can begin delivering care without delay. This position is ideal for someone who enjoys staying busy, loves interacting with people, can remain calm under pressure, and takes pride in providing exceptional customer service. If you thrive in a fast-paced environment where every day is different, you'll fit right in. What You'll Do Welcome patients and visitors with compassion, professionalism, and respect. Register Emergency Department patients quickly and accurately. Obtain and verify demographic, insurance, and financial information. Collect required signatures and documentation. Coordinate patient information with nursing staff, providers, EMS, and other hospital departments. Maintain patient confidentiality and HIPAA compliance. Provide exceptional customer service while maintaining accuracy and attention to detail. Help ensure patients move through the registration process efficiently, supporting timely patient care. What to Expect No two days are the same in our Emergency Department. Our team cares for more than 1,100 patient visits each month , requiring individuals who can multitask, stay organized, and provide outstanding customer service even during busy periods. While the work can be fast-paced and demanding, it is also incredibly rewarding. Every patient who walks through our doors will remember the person who greeted them first—and that person could be you. Schedule 12-hour shifts Rotating schedule Weekend and holiday availability is required. Not every weekend or holiday will be worked , but flexibility is essential to support 24/7 patient care. Day and/or night shift opportunities based on departmental needs. We're Looking For Someone Who... Has a positive, friendly, and professional attitude. Loves helping people during difficult moments. Thrives in a fast-paced environment. Can multitask while maintaining exceptional attention to detail. Communicates effectively with patients, families, providers, and coworkers. Demonstrates empathy, patience, and compassion. Is dependable, punctual, and enjoys working as part of a team. Is comfortable using computers and electronic medical records. Understands that every interaction matters. Qualifications High school diploma or GED required. Previous healthcare registration, medical office, customer service, or clerical experience preferred. Strong computer and data entry skills. Excellent verbal and written communication skills. Ability to maintain confidentiality and professionalism at all times. Why Liberty Dayton Regional Medical Center? At Liberty Dayton Regional Medical Center, we may be a small hospital, but the impact we make is anything but small. As a Critical Access Hospital, every member of our team plays an essential role in caring for our community. As a Patient Access Coordinator , you won't simply register patients—you'll provide reassurance during uncertain moments, help families navigate the beginning of their healthcare journey, and support our clinical teams in delivering timely, compassionate care. Your role matters. Your work makes a difference. And your first smile may be the one a patient remembers long after they've left our hospital. If you're looking for a career where every interaction matters and every shift has purpose, we'd love to welcome you to our team. Apply today!

Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Paid training Referral program Vision insurance

Work Location:

In person