Clinic Manager

Overview:

This position is responsible for the efficiency and success of daily clinical operations related to a patient-centric experience. The Clinic Manager is responsible for monitoring patient-flow, productivity, efficiencies and needs of the providers and clinical team while delivering quality medical eye care services. Candidate must be able to communicate effectively and be highly organized to work in a fast-paced environment.

Responsibilities:

Direct supervision of administrative and clinical staff at the assigned clinic Ensure clinic is properly equipped and maintained to set quality standards Verify patient referrals, authorizations and approvals are current in support of the patient experience and delivery of care Implement team-based environment for stronger communications and commitment Optimize strengths within operations for more efficient and cost-saving processes Identify and deliver educational growth and cross training opportunities for team members Oversee clinic flow based on patient volume to staff schedules Assists in recruiting, hiring, training, disciplinary action, and performance reviews of technical personnel under supervision of practice administrator. Partners with the Clinic Training Coordinator to develop and maintain a training program for clinical staff, including the immediate supervision of untrained assistants. Appropriately schedules clinic staff in accordance with clinic needs; approves time off requests for clinic staff as delegated.

Qualifications:

Education Requirements High School diploma required, College degree preferred.

Experience Requirements:

Two - Five years' experience in clinical operations. 2 years of supervisory experience preferred. Knowledge of all aspects of ophthalmic care • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). • As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.