Medical Office Admin (Insurance Verification Exp. Preferred) - Plano, TX

Medical Office Admin (Insurance Verification Exp. Preferred) - Plano, TX Hanger, Inc. - 3.2 Plano, TX Job Details Full-time $19 - $21 an hour 1 hour ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Customer communication Teamwork Medical coding Medical scheduling Administrative experience High school diploma or GED Full Job Description In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong with strong computer proficiency, and customer service. Welcome people as they enter the clinic. Communicate anticipated wait times and/or delays. Check-in our patients (including verification of demographic and insurance information) Complete patient registration from walk-in patients Collect all patient out of pocket responsibilities (i.e., deductibles, copays, co-insurance, etc.) Schedule next appointment for patients at check out, i.e., cast and measure, delivery, follow up, or prosthetic care plan appointments. Answer incoming calls Act as a concierge of Hanger clinic services (including assistance in patient experience programs, support groups, and other resources) Assist RCM team as needed in obtaining missing/ additional information from patients Maintain accurate and complete electronic healthcare records on our patients.

Required:

High school education or equivalent.

Preferred:

Experience in a medical office. Experience with EMR systems (NextGen). Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Ability to key 40 words per minute with accuracy preferred.

Additional Success Factors:

Exceptional patient service skills. Active Listening skills. High integrity. Strong attention to detail with an emphasis on accuracy. Proficiency with basic math and accounting skills. Proficient computer skills including Windows based office programs (ex. Word, Excel, PowerPoint), e-mail, etc.) Ability to use office equipment such as: fax machine, calculator, postage machine, copiers, etc. Concise written communication and presentation skills. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in

You:

Employees working at least 20 hours per week are eligible for the following benefits: Competitive Pay Health Insurance Dental Insurance Vision Insurance 8 Paid Holidays per Year Paid Vacation Time Off Paid Sick Time Off 8 hours of paid time to volunteer in your community Floating Holiday Life Insurance Medical Flex Spend Account Dependent Care Flex Spend Account Free employee assistance program 401(k) Full-time employees are also eligible for short-term and long-term disability insurance

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Plano, TX 75075 (Required) Ability to

Relocate:

Plano, TX 75075: Relocate before starting work (Required)

Work Location:

In person