Referral Coordinator / Authorization & Verification of Benefits

Referral Coordinator /

Authorization & Verification of Benefits Graff:

Foot, Ankle & Wound Care - 1.0 Plano, TX Job Details Full-time From $18 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Medical documentation Overseeing health insurance pre-certification Insurance verification Electronic health records (EHR) management Medical office experience Medical scheduling High school diploma or

GED ICD-10

Organizational skills Full Job Description •

THIS IS NOT A REMOTE POSITION

•Clinic Referral Coordinator /

Authorization & Verification of Benefits Location:

Plano, TX (with support across multiple DFW clinic locations)

Employment Type:

Full-Time About Us Graff Foot Ankle & Wound Care is a growing, multi-location podiatry and wound care practice serving patients across the DFW metroplex. We pride ourselves on delivering high-quality, patient-focused care while maintaining strong operational workflows behind the scenes. As we continue to expand, we are seeking a detail-oriented and proactive Clinic Referral Coordinator / Authorization & Verification of Benefits to support our clinical and administrative teams. Position Summary The Clinic Referral Coordinator / Authorization & Verification of Benefits plays a critical role in ensuring patients are scheduled appropriately, referrals are processed accurately, and insurance benefits and authorizations are obtained in a timely manner. This role requires strong communication skills, insurance knowledge, and the ability to manage multiple priorities in a fast-paced healthcare environment. Key Responsibilities Receive, review, and process incoming referrals from internal and external providers Verify patient insurance eligibility and benefits prior to appointments and procedures Obtain prior authorizations for office visits, imaging, procedures, surgeries, wound care, DME, and specialty services as required Communicate authorization requirements, coverage details, and financial responsibility to patients and clinic staff Track and follow up on pending authorizations to avoid delays in patient care Coordinate scheduling with clinic staff, providers, and surgery centers as applicable Maintain accurate and complete documentation within the EHR and referral tracking systems Communicate with insurance carriers, provider offices, and patients professionally and efficiently Ensure compliance with payer guidelines, HIPAA regulations, and company policies Assist with reporting, audits, and workflow improvements related to referrals and authorizations Qualifications High school diploma or equivalent required; healthcare-related coursework or certification preferred Minimum 2 years of experience in referrals, authorizations, or insurance verification in a medical office setting Strong understanding of insurance plans (Medicare, Medicaid, and commercial payers) Familiarity with

CPT, ICD-10

codes, and authorization processes Experience working in podiatry, surgical, wound care, or specialty practices is a plus Proficient with EHR systems and Microsoft Office Excellent organizational skills with strong attention to detail Ability to handle confidential information with professionalism and discretion Strong communication skills—both written and verbal What We Offer Competitive pay based on experience Health, dental, and vision benefits Paid time off and paid holidays 401(k) retirement plan Supportive team environment with opportunities for growth Stable, growing practice with multiple locations across

DFW Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Authorizations/Referrals:

1 year (Required) Insurance verification: 1 year (Required)

Medical:

1 year (Required)

Work Location:

In person