Patient Care Coordinator/Receptionist

Patient Care Coordinator/Receptionist Hearing Asset Advisors Richardson, TX Job Details Full-time Up to $19 an hour 5 hours ago Benefits Health insurance Paid time off Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Presentation software Medical office experience Medical scheduling High school diploma or GED Microsoft Teams Full Job Description Gomer Hearing Center is seeking a full time Patient Care Coordinator. In order to be considered for this position, please provide a letter of introduction on why you should be considered for this position with your resume. Gomer Hearing Center is a fast growing, two location, Audiology and Hearing Aid Clinic with the purpose of building a loyal patient following. We treat each patient uniquely by offering personalized hearing care that includes diagnostic evaluations, education, and rehabilitation tools to ensure the right hearing solutions are provided. When someone chooses Gomer Hearing Center as a patient or as a team member, they are choosing to become part of our family. The role of Patient Care Coordinator (PPC) is important as they are the face of Gomer Hearing Center. The PPC provides the first impression that people have when they call or walk into our offices. We strive to create a positive patient journey from the first point of contact. Responsibilities included, but not limited to: Answer calls Greet patients in a welcoming environment Schedule patient appointments Verify patient insurance coverage, and follow up on benefits/authorizations Place outbound calls to new and former patients for building business and scheduling follow-up hearing tests and consultations Provide accurate, valid and complete information by using the right methods/tools Handle patient complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of patient interactions, process customer accounts and file documents Follow communications procedures, guidelines and policies Clean, service, and minor hearing aid repairs (will provide training) Communicate with referring physician offices Effectively manage inventory Be a team player Flexibility to work at any Gomer Hearing location as required Multitasking and time management are a must without ever sacrificing quality of the patient's experience

Requirements:

High school diploma or GED required Front office experience required; medical office preferred Proficiency with computer systems and Microsoft (Outlook, Word, PowerPoint, Excel, and Teams) is required Reliable transportation

Salary:

$15-$22 an hour depending on experience • After 6 months of full-time employment, you will be eligible for: o Paid Time Off o Bonus Incentives o Simple IRA offered during yearly enrollment period Gomer Hearing Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Type:

Full-time Pay:

$15.00 - $22.00 per hour

Schedule:

Monday to Friday Work setting: In-person Office Private practice

Work Location:

In person

Job Type:

Full-time Pay:

Up to $19.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person