Reskin Medical is a growing dynamic company focused on positivity, learning and great patient outcomes. We are passionate about wound care and are looking for a Client Liaison to join our Document Management Team. If you are ready to be part of a great team, enjoy learning, problem solving and have a positive contribution to make, we would love to speak with you. This position is full-time, Monday through Friday. Pay ranges between $19 - $23 per hour based on experience. Health benefits, 401k, paid time off and holiday pay are also offered after a probationary period. Job Description /

Responsibilities:

Serve as a front line person to manage day-to-day issues that may arise as it relates to clinical care; first line of contact for home health and specialists. No contact between specialists and clinicians. Triage labs and imaging; task them to the clinician accordingly. Send orders via Docusign Review wound care orders daily and check for graft photos. Referral and DMA follow-up Assist in the development of, and adherence to, new or established processes, or guidelines as set forth by the organizational leadership Answer phones Schedule established patients Coordinate care with clinicians and patients Answer questions about orders Demonstrate knowledge of medical concepts, practices and procedures within the field of Wound Care Rely on instructions and pre-established guidelines to perform the functions of the job Work under direct and remote supervision Obtain medical records as needed or directed by the clinician Secure patient information and maintain patient confidence by completing and safeguarding medical records Assist in scheduling of ancillary services lab, x-ray, ultrasound wound therapy etc. Assist with document management in a virtual or office setting. Counsel patients by transmitting physician's orders and questions about procedures, referrals, etc. Assist in scheduling referrals by assisting with planning, sending referrals on behalf of providers and preparing charts as needed Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations Monitor virtual message centers for incoming reports and ensure the provider is notified, and incoming documentation is placed in the appropriate chart Coordinate clinical staff schedules Ensure compliance and achievement of company/departmental goals Troubleshoot and coordinate patient follow-up scheduling Comply with HIPAA Promote excellent customer service by all levels of supervised staff Ensure document management is up to date Maintain a professional demeanor at all times Excellent written and verbal communication

Requirements :

MA certification preferred but not required Previous applicable experience a plus Clinical and procedural skills Scheduling Health Promotion and Maintenance Electronic Medical Record proficiency Outstanding problem solving and organizational abilities Ability to multi-task and manage time effectively Excellent written, verbal, and interpersonal communication skills Able and willing to work in a team environment Ability to multi-task and manage time effectively Customer service focused (active listening, empathy, problem-solving and communication) Ability to keep confidential information in strict confidence and will exercise a reasonable degree of care to prevent disclosure to others Dependable, self-starter, hard-working, and detail oriented High School diploma or equivalent G.E.D. certificate

Job Type:

Full-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person