A Clinical Director directs and manages a medical practice, clinic, hospital, or other clinical setting. Organizes and manages of staff physicians, policy implementation, and ensures that standards for medical care are communicated and maintained.
401k 3% match after six months of employment, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)
SUMMARY:
The Clinical Director is responsible for supervising and leading a team of clinical professionals and advocates who work together to provide trauma-sensitive assessment, referrals, psychotherapy treatment, and other resources and services to children, adults, and/or families impacted by domestic violence and/or sexual assault. Clinical staff are expected to participate in continuing education (as required by DOPL) and maintain expertise on current research and developments in the fields of behavioral health, trauma, abuse, and other pertinent topics. CEUs must include a minimum of 16 hours of domestic violence and sexual trauma-related treatment-specific training every year. Additionally, clinical staff are expected to have a thorough understanding of HIPAA, the Mental Health Professional Practice Act, and other laws and rules pertinent to professional licensing and mental health counseling.
CLINICAL DIRECTOR RESPONSIBILITIES
Supervise daily operations of the clinical team, including hiring clinical professionals and advocates, evaluating job performance, and responding to concerns relating to policies/procedures, case staffing, clinical skills, productivity, caseload expectations, etc. Supervise the Prevention Program Manager and offer feedback on materials for empowerment groups. Supervise the Spanish Advocacy Program Manager and offer feedback for Spanish language groups and curricula. Monitor clinical documentation and provide guidance and follow-up for clinical staff to ensure documentation is correct for appropriate billing Provide ongoing individual clinical supervision to clinical interns and associate-licensed counselors, as required by Utah Division of Occupational and Professional Licensing (DOPL) Gather/track/monitor clinical documentation to ensure compliance with contract requirements for therapy services provided (mental health assessments, treatment plans with clear goals, and concise progress notes that include reference to specific goals with all required details for Medicaid compliance) Provide trauma-informed training, suicide prevention, and other helpful trainings for staff Coordinate and co-facilitate clinical staff meetings, and take meeting minutes Coordinate with clinical team and billing/admin team to allocate funding to necessary clinical materials (e.g., workbooks, child play therapy supplies, family therapy kits, etc.) Organize, update, and manage shared clinical team documents/folders (e.g., forms, protocols, policies, etc.) Prepare quarterly and annual counseling outcomes/progress reports with the assistance of the Counseling Program Coordinator as requested Collaborate with funding contract partners and community agencies that provide services and support client recovery Supervise and provide guidance to the clinical team to ensure all department needs are met, including regular feedback sessions Assign and advise counselors on program tasks as needed Oversee clinical program and team development Collaborate with and provide support to contracted clinical partners Provide crisis support and resources for staff as needed, including participating in and overseeing the Mental Health On Call protocol. Additional duties may be assigned as necessary to support evolving program needs, staffing changes, team coverage, and continuity of services. In these circumstances, a supervisor will approve these duties to ensure they do not change the core purpose of this position.
CLINICAL COUNSELING RESPONSIBILITIES
Provide/oversee evidence-based, trauma-sensitive crisis counseling and group programming for shelter and outreach clients (may include supervising a clinical intern assigned to provide crisis counseling for shelter clients) Provide support, mentoring, and consultation for shelter advocates Provide after-hours clinical consultation to shelter and administrative on-call staff when responding to higher-risk crises as needed Work closely with clinical coordinator who completes mental health needs assessments, provides counseling intakes for survivors on the waitlist and triage/assess high risk clients in crisis for highest priority, initiate contract paperwork; provide outside referrals to survivors who qualify for other resources in need of services beyond our scope of care; and provide follow-up crisis support for survivors on the waitlist until clients are assigned to an ongoing outreach counselor or contracted therapist Conduct biopsychosocial mental health assessments as needed, but primarily focused on addressing clients on the waitlist and short-term crisis counseling needs Maintain and ensure clear/concise client files, including session/service and progress notes, treatment plans, client correspondence, telephone consultations, and termination summaries Participate in ongoing clinical meetings, determine case staffing needs, and clinical supervision/consultation Participate in applicable, appropriate, related professional development opportunities
CORE COMPETENCIES
Ability to provide supportive supervision, coaching and constructive feedback in a trauma-informed and strengths-based manner Sound judgement and ability to make timely decisions while balancing client needs, staff capacity and organizational priorities Demonstrated cultural competency and ability to effectively work with those from diverse backgrounds and lived experiences Ability to remain flexible and adapt effectively in a fast-paced, trauma-informed environment Ability to maintain professionalism and appropriate boundaries in high-stress or challenging situations Cultivate professional relationships with program participants and colleagues to create an atmosphere of empathy, safety, support, and collaboration within the organization Demonstrated integrity and commitment to DOVE's mission Ability to work independently and collaboratively as part of a multidisciplinary team DOVE Center promotes the workplace values of Trust, Compassion, Accountability, Mutual Respect, Excellence, and Inclusion. In addition to our workplace values, DOVE Center expects employees to demonstrate commitment to our agency's Mission and Vision Statement, as well as our agency policies and procedures.
REQUIREMENTS
Education:
Master's degree (or higher) in social work, psychology, or related field required.
License:
Licensed as a Clinical Social Worker (LCSW), or other equivalent unrestricted professional license (LCMHC, LPC, LMFT, etc.) to practice independently as a mental health therapist
Training/Certifications:
Training and/or continuing education applicable to areas of interpersonal trauma, domestic and sexual violence and abuse preferred, including certification in an evidenced-based trauma specific treatment modality preferred (ex. TF-CBT, EMDR, Play Therapy, SE, DBT, Seeking Safety, LifeSpan Integration, etc.) Supervision Certification preferred
Experience:
Prior relevant experience as a practicing mental health professional working with children, adults, and/or families who have experienced abuse trauma Prior program management strongly preferred Supervision experience preferred
Knowledge Requirements:
Proficiency with Microsoft Windows Operating Systems, Word, Excel, Google Suite, and Google Chrome Familiarity and experience with documenting in an electronic database and keeping documentation current
Intellectual and Physical Requirements:
Bi-lingual (English/Spanish) preferred, but not required. Bending, twisting, reaching, and other movement may be necessary in working with children/adolescents Lifting of office materials (up to 20 lbs.) may also be requested
Other Information:
Must have reliable transportation Travel may occasionally be required for educational or business purposes. It is not anticipated that any travel would last more than 2 - 3 days Must adhere to the federal
VAWA & HIPAA
laws pertaining to confidential protected health information Must adhere to guidelines set forth by DOVE Center, the Department of Human Services (DHS), Office for Victims of Crime (OVC), and other governing bodies, concerning program policies, licensure requirements, and code of ethics Employment dependent upon the successful completion of a criminal background check and initial onboarding training CPR/First Aid training certification required within the first 30 days of employment
Note:
Employment at DOVE Center is dependent upon the successful completion of a criminal background check and initial onboarding training. Must adhere to the federal
VAWA & HIPAA
laws pertaining to confidential protected health information. Must adhere to guidelines set forth by DOVE Center, the Department of Human Services (DHS), Office for Victims of Crime (OVC), and other governing bodies, concerning program policies, licensure requirements, and code of ethics. DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.
