Patient Coordinator

BECAUSE WE CARE II INC

Norfolk, VA Job Details Full-time $14 - $18 an hour 3 hours ago Benefits Health insurance 401(k) Employee discount Qualifications Customer communication Patient scheduling systems HIPAA compliance Electronic health records (EHR) management Medical insurance coverage verification HIPAA Customer inquiry handling Medical scheduling High school diploma or GED Insurance medical billing Health record tracking Clinical confidentiality policies Managing patient records

Full Job Description Benefits:

401(k) Employee discounts Health insurance About the

Role:

Because We Care II Inc is looking for a compassionate and organized Patient Coordinator to join our dedicated team in Norfolk, VA. This is an exciting opportunity to make a real difference in patients' lives by serving as a vital connection between patients and the care they need. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

Greet and check in patients, ensuring a welcoming and professional front-office experience Schedule, confirm, and manage patient appointments and follow-up visits Verify patient insurance eligibility and collect necessary documentation Maintain accurate and up-to-date patient records in the electronic health record (EHR) system Communicate effectively with clinical staff to coordinate patient care and referrals Handle patient inquiries, concerns, and requests with empathy and professionalism Process patient intake forms, consent documents, and billing information

Requirements:

Prior experience in a patient coordinator, medical receptionist, or healthcare administrative role preferred Familiarity with EHR/EMR systems and medical scheduling software Knowledge of insurance verification and basic medical billing processes Strong interpersonal and communication skills with a patient-first attitude Ability to multitask and stay organized in a busy clinical environment High school diploma or equivalent required; healthcare certification a plus Reliable, detail-oriented, and committed to maintaining patient confidentiality (HIPAA)

About Us:

Because We Care II Inc is a trusted healthcare organization based in Norfolk, VA, built on a foundation of compassion, integrity, and patient-centered service. Our patients choose us because they know they will be treated with dignity and genuine care every step of the way. Our team members love being part of a supportive workplace culture where their contributions truly matter and make a lasting impact in the community.