Practice Manager & Patient Experience Lead ChiroSolution Center Virginia Beach, VA Job Details Part-time $20

•$25 an hour 3 hours ago Benefits Paid time off 401(k) matching Employee discount Professional development assistance Retirement plan Qualifications Customer service Greeting customers English Bachelor's degree Healthcare practice operations management Patient care leadership Patient services management Client interaction via phone calls Full Job Description We're looking for someone special to become the heartbeat of our clinic — both the steady hand running things behind the scenes and the warm first hello every patient hears when they call or walk through our door. This role exists so our doctors are free to focus fully on patient care, while you own everything that makes the clinic actually run: the systems, the schedule, the team, and the very first impression every new patient has of us. It's so much more than an admin role. It's a true partnership — a chance for the right person to step in and run this clinic like it's their own, turning our vision into everyday reality while making sure every patient feels genuinely taken care of from their first phone call onward. When you're thriving in this role, you'll feel it: the clinic hums along smoothly, your team knows exactly what winning looks like and feels supported, patients feel calm and confident from the moment they reach out, and growth happens in a way that feels exciting rather than overwhelming. We'd love to meet someone who's a natural systems thinker with a genuinely warm touch — someone who can see how all the pieces connect, has a good eye for where things might quietly be breaking, and also knows how to make a nervous new patient feel instantly at ease. Someone who stays calm and grounded under pressure, communicates clearly, and has the confidence to hold a team accountable without ever losing their warmth. Experience managing a medical, chiropractic, dental, or similar healthcare practice — ideally with some front-desk or patient-facing experience too — would be a wonderful fit. A few things that matter deeply to us: we follow through on our systems (or fix them when they're not working), we look at our numbers every week, we answer our phones like a truly premium clinic, we follow up with every patient fully and on time, we tackle problems early, and we never let chaos become "just how things are around here." What you'll get: something harder to find

•the chance to genuinely build and run something meaningful, and to be the reason patients feel cared for from day one.

Pay:

$20.00

•$25.00 per hour Expected hours: 32.0

•38.0 per week

Benefits:

401(k) matching Employee discount Paid time off Professional development assistance Retirement plan

Education:

Bachelor's (Preferred)

Experience:

Customer service: 3 years (Preferred)

Language:

English (Required) Ability to

Commute:

Virginia Beach, VA 23462 (Required)

Work Location:

In person