Patient Care Coordinator

Join our growing office and dynamic team in Bristol, Vermont! Bristol Park Dental is looking for a Patient Care Coordinator to help in our reception area. You will act as the 'face' of our company at times and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointments and guests services. As a Patient Care Coordinator, you should combine a pleasant personality with a dynamic professional attitude towards the team and our patients. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Looking for full time, but open to part time! Responsibilities Ensure timely and accurate customer service Handle customer requests Troubleshoot emergencies and phone calls Monitor stock and order office supplies Help patients schedule appointments Skills Dental software experience preferred but not required Dental Insurance or Medical Insurance experience preferred but not required Proven work experience as a Front desk Receptionist Hands on experience with office machines (e.g. fax machines and printers) Thorough knowledge of customer service Solid knowledge of MS Office, particularly Excel and Word Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus Work Remotely No This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people Detail-oriented
• would rather focus on the details of work than the bigger picture

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off

Experience:

Appointment scheduling: 1 year (Preferred)

Work Location:

In person