Patient Coordinator - Fitchburg

Patient Coordinator - Fitchburg Dental Health Associates of Madison - 3.3 Fitchburg, WI Job Details Full-time From $19 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Referral program Qualifications Collaborate with healthcare professionals Patient comfort Patient flow optimization Insurance verification Phone communication Payment processing Maintaining patient confidentiality Handling customer inquiries Greeting customers Medical scheduling Administrative experience High school diploma or GED Medical administrative support Medical records Patient interaction Clerical experience Phone call management Managing patient records Care coordination Communication skills Entry level

Full Job Description Job Title:

Patient Coordinator/Front Desk Location:

South Clinic in Fitchburg, WI Job Description Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient Coordinator to join our front desk team. In this role, you'll be part of a locally led organization that values teamwork, exceptional patient care, and your professional growth. DHA's doctor-led culture ensures that patient care and employee development are prioritized, offering you a fulfilling career where you can make a real difference in the lives of our patients. Position Overview As a Patient Coordinator at Dental Health Associates (DHA), you'll be the first point of contact for patients, providing them with a welcoming, professional, and efficient experience. You'll play a key role in managing front desk operations, coordinating patient flow, and ensuring that every patient has a positive and seamless experience from check-in to check-out. Working in a collaborative environment, you'll support our dental team and help maintain the smooth operation of our busy clinics. Responsibilities Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit. Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently. Verify insurance coverage, ensuring all necessary documentation is accurate and complete. Process patient payments, explain financial policies clearly, and professionally address billing inquiries. Maintain accurate and confidential patient records, adhering to compliance standards. Collaborate with the dental team to ensure seamless communication and outstanding patient care. Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations. Qualifications High school diploma or equivalent. A genuine passion for delivering top-notch patient care. Strong communication and interpersonal skills with a friendly and professional demeanor. Detail-oriented, organized, and reliable team player with a strong work ethic. Ability to multitask and thrive in a fast-paced environment. Working Conditions This in-person position is based at our Fitchburg Clinic, offering convenient daytime hours and the chance to work alongside a dedicated team focused on providing exceptional patient care. About Dental Health Associates At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration. Why Join Dental Health Associates? At Dental Health Associates, we're committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions.

Career Growth Opportunities :

Whether you're starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.

Supportive Work Environment :

Join a team where collaboration and mutual respect are at the core of everything we do.

Community Impact :

Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gilda's Club, and many other meaningful causes.

Work-Life Balance :

Enjoy a predictable schedule with paid time off and a focus on your well-being. Compensation Starting at $19 per hour, with opportunities to earn more based on experience and performance. Apply Today If you have administrative or customer service experience and are looking for a rewarding opportunity with a trusted, doctor-owned practice, we encourage you to apply. Join a team that values you! Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Opportunities for advancement Paid time off Referral program Vision insurance